At a Glance
- Tasks: Support client services and marketing activities in a dynamic, data-driven environment.
- Company: Join a fast-growing communications services company in Orpington.
- Benefits: Full-time role with opportunities for skill development and career growth.
- Why this job: Be the go-to person for customer service and marketing initiatives that make a difference.
- Qualifications: 1-2 years in marketing or client services, strong communication skills, and creativity.
- Other info: Collaborative team atmosphere with a focus on innovation and engagement.
The predicted salary is between 28800 - 48000 £ per year.
PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington. You will play a key role in delivering excellent customer service while supporting a wide range of marketing activities. This is a varied, hands-on role suited to someone who is proactive, highly organised, and eager to develop their skills within a growing business.
Key Responsibilities
- Providing efficient administrative support to the Client Services team and acting as a primary point of contact for visitors and incoming enquiries.
- Maintaining accurate and up-to-date information within the CRM system.
- Updating the company website and ensuring content is engaging and SEO-optimised.
- Planning and executing email marketing campaigns and monitoring response rates.
- Creating, generating, and scheduling content across social media and internal online channels.
- Coordinating the quarterly newsletter, liaising with designers and contributors to ensure deadlines are met.
- Assisting with the creation of company presentations and sales support materials.
- Working collaboratively with marketing specialists to help deliver the overall marketing strategy.
About You
The ideal candidate will have:
- 1–2 years’ experience in an office-based marketing and/or client services role.
- Excellent copywriting and written communication skills.
- Strong attention to detail and organisational ability.
- Experience creating basic creative assets, including simple graphics and video content.
- Experience coordinating marketing activities or projects.
- The ability to commute to the Orpington office (within approximately one hour).
Hours are Monday - Friday 9am - 5.30pm based full-time in the office.
Client Services & Marketing Administrator employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services & Marketing Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their marketing strategies and client services approach. This will help us tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience in client services and marketing, and how it aligns with the job description.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Client Services & Marketing Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Services & Marketing Administrator role. Highlight relevant experience and skills that match the job description, like your copywriting prowess and organisational skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how your background aligns with our needs. Don’t forget to mention why you’re excited about joining a fast-growing company like us!
Show Off Your Skills: In your application, be sure to highlight any experience you have with CRM systems, email marketing, or social media content creation. We love seeing candidates who can demonstrate their hands-on skills in these areas!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Before the interview, make sure you understand the company’s services and marketing strategies. Familiarise yourself with their CRM system and any recent campaigns they've run. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Skills
Prepare examples of your previous work in client services or marketing. Whether it’s a successful email campaign or a social media post that got great engagement, be ready to discuss how your skills can contribute to their team.
✨Be Organised
Since this role requires strong organisational skills, demonstrate this during the interview. Bring a notebook with questions and notes about the company. It shows you’re prepared and serious about the opportunity.
✨Ask Smart Questions
At the end of the interview, ask insightful questions about the company’s marketing goals or how they measure success in client services. This not only shows your interest but also helps you gauge if the company is the right fit for you.