At a Glance
- Tasks: Manage residential properties and be the go-to person for tenant queries.
- Company: Dynamic lettings company that values its people and offers growth.
- Benefits: Competitive salary, bonuses, extra holiday, and training opportunities.
- Other info: Enjoy a hybrid work model after probation with excellent career development.
- Why this job: Join a supportive team and make a real difference in people's homes.
- Qualifications: No prior experience needed; just bring your problem-solving skills and enthusiasm.
The predicted salary is between 26000 - 28000 £ per year.
We are seeking a proactive and customer-focused Property Manager to join a Residential Lettings team. This is a hybrid position offering flexibility following successful completion of probation. After this period, the majority of work can be undertaken from home, with four days per month required in Head Office (Springfield, Chelmsford) or within a local branch location.
We are committed to recognising our people as our greatest asset and offer a competitive salary alongside a strong benefits package, reward schemes, and long-term career development opportunities.
Key Responsibilities- Act as the first point of contact for maintenance-related queries from private tenants
- Respond to enquiries via telephone and email in a professional and timely manner
- Liaise with landlords, providing regular updates on maintenance progress and resolution timelines
- Instruct approved contractors, arrange access, and coordinate property visits for quotations and repairs
- Maintain accurate records of all communications, actions, and case progress within internal systems
- Oversee property compliance and statutory safety obligations
- Coordinate compliance checks including Gas Safety Certificates, EPCs, Electrical Inspections, Smoke & Carbon Monoxide Alarm compliance, and related documentation
- Liaise closely with contractors, landlords, tenants, and internal departments to ensure full regulatory compliance
- Monitor outstanding compliance items and proactively follow up to ensure timely completion
- Maintain regular communication with local lettings branches and internal property management teams
We welcome applicants from a range of backgrounds; prior property management experience is not essential, as full training will be provided.
Essential Skills & Attributes- Strong problem-solving ability with a proactive, “can-do” approach
- Excellent written and verbal communication skills
- Professional and confident manner when dealing with clients and stakeholders
- Strong organisational skills with the ability to prioritise a busy workload
- IT proficient, including MS Office (Word, Excel, Outlook)
- Experience in residential lettings, property management, customer service, or maintenance coordination
- Basic understanding of property compliance (training provided if not)
Full initial and ongoing training provided. Opportunity to gain professional property management accreditations. Financial support provided for relevant courses and qualifications.
Salary & BenefitsBasic salary £26,000 – £28,000 per annum (depending on experience). Performance-related bonuses. Birthday day off each year. Enhanced holiday entitlement increases with length of service. Long-service rewards every five years (including experiences, weekends away, or vouchers). Comprehensive training and career development support.
Hours of WorkMonday to Friday: 8:30am – 5:30pm. Occasional Saturdays on a rota basis (approximately 1 in 6), working from home. Time off in lieu provided for Saturday working.
Working PatternInitial probation period: Fully office-based at Head Office (Springfield, Chelmsford). Post-probation: Hybrid working model. Majority home-based. 4 days per month in Head Office or branch location.
Residential Property Manager in Chelmsford employer: Trades Workforce Solutions
Join a dynamic team as a Residential Property Manager in Springfield, Chelmsford, where we prioritise our employees as our greatest asset. Enjoy a competitive salary, a robust benefits package, and the flexibility of hybrid working after your probation period, alongside comprehensive training and career development opportunities that empower you to grow within the property management sector.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property management field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in property management. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Be ready to discuss how your proactive approach and problem-solving skills can benefit their residential lettings team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us directly!
We think you need these skills to ace Residential Property Manager in Chelmsford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and help us get a feel for how you'd fit into our team.
Tailor Your Application:Make sure to tailor your application to the Property Manager role. Highlight any relevant experience or skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Residential Property Manager. Understand the basics of property compliance and maintenance coordination, even if you haven't worked in property management before. This will show your proactive attitude and willingness to learn.
✨Communication is Key
Since you'll be the first point of contact for tenants and landlords, practice your communication skills. Prepare to discuss how you would handle various scenarios, such as responding to maintenance queries or liaising with contractors. Clear and confident communication can set you apart.
✨Show Off Your Problem-Solving Skills
Think of examples from your past experiences where you've successfully solved problems or managed a busy workload. Be ready to share these stories during the interview to demonstrate your strong problem-solving ability and 'can-do' approach.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the training and development opportunities available, as well as how the team collaborates in a hybrid working environment. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
