At a Glance
- Tasks: Manage residential properties, handle tenant queries, and ensure compliance with safety regulations.
- Company: Join a supportive team in a leading property management company.
- Benefits: Competitive salary, performance bonuses, enhanced holidays, and birthday off.
- Other info: Comprehensive training provided and opportunities for career growth.
- Why this job: Gain valuable experience in property management with flexible working options.
- Qualifications: No prior experience needed; strong communication and organisational skills are essential.
The predicted salary is between 26000 - 28000 £ per year.
We are seeking a proactive and customer-focused Property Manager to join a Residential Lettings team. This is a hybrid position offering flexibility following successful completion of probation. After this period, the majority of work can be undertaken from home, with four days per month required in Head Office (Springfield, Chelmsford) or within a local branch location.
We are committed to recognising our people as our greatest asset and offer a competitive salary alongside a strong benefits package, reward schemes, and long-term career development opportunities.
Key Responsibilities- Act as the first point of contact for maintenance-related queries from private tenants
- Respond to enquiries via telephone and email in a professional and timely manner
- Liaise with landlords, providing regular updates on maintenance progress and resolution timelines
- Instruct approved contractors, arrange access, and coordinate property visits for quotations and repairs
- Maintain accurate records of all communications, actions, and case progress within internal systems
- Oversee property compliance and statutory safety obligations
- Coordinate compliance checks including Gas Safety Certificates, EPCs, Electrical Inspections, Smoke & Carbon Monoxide Alarm compliance, and related documentation
- Liaise closely with contractors, landlords, tenants, and internal departments to ensure full regulatory compliance
- Monitor outstanding compliance items and proactively follow up to ensure timely completion
- Maintain regular communication with local lettings branches and internal property management teams
We welcome applicants from a range of backgrounds; prior property management experience is not essential, as full training will be provided.
Essential Skills & Attributes- Strong problem-solving ability with a proactive, “can-do” approach
- Excellent written and verbal communication skills
- Professional and confident manner when dealing with clients and stakeholders
- Strong organisational skills with the ability to prioritise a busy workload
- IT proficient, including MS Office (Word, Excel, Outlook)
- Experience in residential lettings, property management, customer service, or maintenance coordination
- Basic understanding of property compliance (training provided if not)
Full initial and ongoing training provided. Opportunity to gain professional property management accreditations. Financial support provided for relevant courses and qualifications.
Salary & BenefitsBasic salary £26,000 – £28,000 per annum (depending on experience). Performance-related bonuses. Birthday day off each year. Enhanced holiday entitlement increases with length of service. Long-service rewards every five years (including experiences, weekends away, or vouchers). Comprehensive training and career development support.
Hours of WorkMonday to Friday: 8:30am – 5:30pm. Occasional Saturdays on a rota basis (approximately 1 in 6), working from home. Time off in lieu provided for Saturday working.
Working PatternInitial probation period: Fully office-based at Head Office (Springfield, Chelmsford). Post-probation: Hybrid working model. Majority home-based. 4 days per month in Head Office or branch location.
Hybrid Residential Lettings Manager – Career Growth in Chelmsford employer: Trades Workforce Solutions
Join a dynamic team as a Hybrid Residential Lettings Manager in Springfield, Chelmsford, where we prioritise our employees' growth and well-being. Enjoy a competitive salary, a robust benefits package, and the flexibility of hybrid working after your probation period, all while receiving comprehensive training and support for your career development. Our commitment to recognising our people as our greatest asset ensures a rewarding and fulfilling work environment.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Residential Lettings Manager – Career Growth in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property management field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who truly cares about the position.
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with tenants and landlords, being articulate and confident is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Hybrid Residential Lettings Manager – Career Growth in Chelmsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Property Manager role. Highlight your relevant skills and experiences that match the job description, especially your problem-solving abilities and communication skills.
Show Your Enthusiasm:Let your passion for property management shine through in your application. We love candidates who are proactive and customer-focused, so don’t hesitate to express why you’re excited about this opportunity with us!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Trades Workforce Solutions
✨Know Your Stuff
Before the interview, make sure you understand the role of a Property Manager in Residential Lettings. Familiarise yourself with key responsibilities like handling maintenance queries and compliance checks. This will show your enthusiasm and readiness to jump right in.
✨Show Off Your Communication Skills
Since this role involves liaising with tenants, landlords, and contractors, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will highlight your professional manner and problem-solving abilities.
✨Be Proactive
Demonstrate your proactive approach by discussing times when you've taken initiative in previous jobs. Whether it was resolving a customer issue or improving a process, showing that you can think on your feet will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and career growth. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you. Remember, interviews are a two-way street!
