At a Glance
- Tasks: Lead teams to deliver repairs for empty homes and ensure high standards.
- Company: Join a forward-thinking council focused on community and service excellence.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for innovation and collaboration.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
Managed by Head of Housing Repairs and Maintenance.
Responsible for:
- Trade Managers
- Responsive Repairs Managers
- Trade Supervisors
- Responsive Repairs Supervisors
- Surveyors
- Multi trade operatives
- Senior Repair Co‑ordinators
- Repairs Co‑ordinators
- Technical Support Officers
Directorate: Growth & Regeneration
Service area: Housing Repairs and Maintenance
Purpose of the job
To provide strong leadership to achieve measurable, continuous improvement and value for money for residents & customers of the void service. In the provision of service delivery, to actively engage in and promote the “one council” strategy in line with political and strategic leadership. To lead, manage and be accountable for the void service, to include timely & effective communication to a wide range of stakeholders. To deliver service improvements and efficiencies resulting in compliance, customer excellence, best practice, and commercial activity.
Core
To provide confident leadership and clear management to ensure effective operational delivery of agreed void service objectives.
Key job outcomes
- Lead teams to deliver repairs to our empty homes to required relet standard and to meet outcomes required in Housing Investment Plans, and legal / regulatory standards.
- Drive standards and performance of the service to ensure modern approaches to investment and improvements, seeking best practice, quality, value and a focus on our customer experience and outcomes.
- Create & develop opportunity & diversity within the team to enable succession planning and improved representation of the communities we serve.
- Workforce planning /requirements from entry level up, for continual development of the team to ensure it follows best practice that staff are recruited, retained and able to develop their skills and careers.
- Manage and forecast capital and revenue budgets accurately to ensure value for money with clear records on how costs are managed.
- Lead, develop & performance manage our internal workforce to deliver to expectation & innovation in service delivery.
- Excellent communication skills and able to drive forward service improvements utilising modern technology and adaptive methods of working.
Core accountabilities
- Focusing on the customer: Develops and embeds a culture that puts achieving outcomes for citizens and customers at the heart of what we do.
- Leading one organisation: Works to create unity and coherence in service delivery, working closely with the whole landlord service, and across all council departments.
- Managing the political and stakeholder environment: Manages a complex stakeholder environment to get results, engaging and reporting to the cabinet member for housing.
- Delivering results: Connects delivery on short-term objectives with progress towards long term outcomes.
- Managing resources: Makes optimal use of radically limited resources and manages all finance and budgets to meet performance targets, driving value, quality, and innovation.
- Building winning teams: Gets the very best from their people, developing careers and skills.
- Collaborative working: Gets results through partnerships.
- Communication and reputation management: Is an ambassador for the service and the Council.
- Driving improvement & progress: Is an active source of expertise and innovation.
- Promoting diversity: Understands the value of diversity and models good practice.
Voids Service Manager in Bristol employer: Trades Workforce Solutions
As a Voids Service Manager, you will join a forward-thinking organisation that prioritises continuous improvement and customer excellence in housing repairs and maintenance. Our collaborative work culture fosters professional growth, offering ample opportunities for career development while ensuring a diverse and inclusive environment. Located within a vibrant community, we are committed to delivering high-quality services that make a real difference to residents' lives, making us an exceptional employer for those seeking meaningful and rewarding work.
Contact Details:
Trades Workforce Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Voids Service Manager in Bristol
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Trades Workforce Solutions, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Trades Workforce Solutions and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Voids Service Manager in Bristol
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Trades Workforce Solutions and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Trades Workforce Solutions
✨Get to Know Public Sector Values
Before your interview with Trades Workforce Solutions, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Trades Workforce Solutions.
