Service Improvement Team Manager in Birmingham

Service Improvement Team Manager in Birmingham

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead service improvement in children's social care and support a dedicated team.
  • Company: West Midlands Local Authority focused on high-quality children's services.
  • Benefits: Competitive salary, hybrid working, and opportunities for professional development.
  • Why this job: Make a real difference in children's lives while developing your leadership skills.
  • Qualifications: Experience in children's social care and a recognised social work qualification.
  • Other info: Join a supportive team with a commitment to continuous improvement and positive culture.

The predicted salary is between 36000 - 60000 £ per year.

18-month fixed-term contract

West Midlands Local Authority

Salary – Competitive (banding available on request)

Hybrid working

CVs are being reviewed immediately, and interviews will take place on a rolling basis.

Start date: March 2026

Reporting to the Service Improvement Lead, you will play a pivotal role in driving high-quality, consistent, and outstanding practice across Children’s Services within a West Midlands local authority. This role sits within the Centre for Professional Practice (CPP) and will focus on practice development, quality assurance, and workforce improvement.

You will provide operational leadership to a team of 2 Advanced Practitioners, supporting them to deliver service improvement activity that strengthens the quality of practice and ensures children and families receive timely, effective, and safe support. Working collaboratively with frontline teams, managers, leaders, and partners, you will champion best practice and contribute to strategic development across the authority.

Your Role as Service Improvement Team Manager

  • Lead on practice development and quality improvement across children’s services, working closely with practitioners and managers.
  • Provide leadership and management to 2 Social Work Advanced Practitioners, supporting their professional development and overseeing their contribution to service improvement activity.
  • Support the development, review, and implementation of practice guidance, policy and protocols to ensure staff have robust frameworks that enable strong and consistent practice.
  • Lead and participate in quality assurance activity including audits, critical reviews, and dip sampling, ensuring learning informs continuous improvement.
  • Promote strong internal and external communication, sharing practice developments, learning, and positive achievements across teams and partners.
  • Contribute to OFSTED readiness, preparation, and support during inspection activity.
  • Support participation and co-production work with children and families, ensuring their voice meaningfully shapes practice and service delivery.
  • Provide operational leadership, vision, and direction within the CPP, ensuring the team delivers its operational plan and maintains high and measurable practice standards.
  • Promote a positive culture that empowers others, fosters learning, and drives improvements across the children’s workforce.

Your Background and Experience

  • Significant frontline experience within children’s social care, ideally with management experience.
  • Strong understanding of best practice in safeguarding, assessment, and intervention.
  • Experience of leading quality assurance activity and implementing practice improvements.
  • Ability to influence practice, coach practitioners, and drive cultural and operational change.
  • Demonstrable commitment to workforce development and delivering high-quality outcomes for children and families.
  • Experience of contributing to inspection preparation or improvement activity is desirable.
  • A recognised social work qualification and registration with Social Work England.

If you’re interested in discussing this opportunity in more detail or know someone who may be suitable, please get in touch or apply today.

(Referral scheme available for successful placements.)

Service Improvement Team Manager in Birmingham employer: Trades Workforce Solutions

As a Service Improvement Team Manager within a West Midlands Local Authority, you will be part of a dynamic and supportive work culture that prioritises the development of its employees and the quality of services provided to children and families. The authority offers competitive salaries, hybrid working options, and a commitment to professional growth, ensuring that you have the resources and support needed to excel in your role while making a meaningful impact in the community. Join us in fostering a positive environment that champions best practices and empowers both staff and service users.
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Contact Detail:

Trades Workforce Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Improvement Team Manager in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the children's services sector. Attend local events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research the West Midlands Local Authority and their approach to service improvement. Think about how your experience aligns with their goals and be ready to share specific examples of your past successes in driving quality improvements.

✨Tip Number 3

Showcase your leadership skills! When discussing your experience, highlight times when you’ve led teams or projects. Emphasise your ability to coach and develop others, as this is key for the Service Improvement Team Manager role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.

We think you need these skills to ace Service Improvement Team Manager in Birmingham

Leadership
Management Skills
Practice Development
Quality Assurance
Policy Development
Communication Skills
Collaboration
Coaching
Safeguarding Knowledge
Assessment and Intervention Skills
Operational Planning
Cultural Change Management
Workforce Development
Inspection Preparation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Service Improvement Team Manager role. Highlight your frontline experience in children’s social care and any management roles you've held to show us you're the right fit.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving children's services and how your background aligns with our goals at StudySmarter. Keep it engaging and personal!

Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've supported others in their professional development and driven service improvements in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Trades Workforce Solutions

✨Know Your Stuff

Make sure you’re well-versed in the key responsibilities of the Service Improvement Team Manager role. Brush up on your knowledge of practice development, quality assurance, and workforce improvement. Being able to discuss specific examples from your experience will show that you’re not just familiar with the concepts but have actively engaged with them.

✨Showcase Leadership Skills

Since this role involves leading a team of Advanced Practitioners, be prepared to share your leadership style and experiences. Think about times when you’ve successfully supported others in their professional development or led quality assurance activities. Highlighting these moments will demonstrate your capability to drive improvements and foster a positive culture.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle specific situations related to safeguarding, assessment, or intervention. Prepare by thinking through potential scenarios and your approach to resolving them. This will help you articulate your thought process and decision-making skills during the interview.

✨Engage with the Interviewers

Interviews are a two-way street! Don’t hesitate to ask questions about the team dynamics, current challenges, or the authority’s vision for children’s services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it can lead to a more engaging conversation!

Service Improvement Team Manager in Birmingham
Trades Workforce Solutions
Location: Birmingham

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