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- Tasks: Assist customers with product recall inquiries while providing top-notch care.
- Company: Dynamic customer service agency based in London.
- Benefits: Competitive pay, flexible shifts, and a supportive team culture.
- Why this job: Make a difference by helping customers during crucial times.
- Qualifications: Fluency in Dutch or French and strong customer service skills.
- Other info: Join a caring team and grow your career in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
A customer service agency is seeking a Dutch Speaking Careline Advisor in London. This role involves handling customer inquiries related to a product recall while providing excellent care.
Candidates must be fluent in French or Dutch and have strong customer service skills. The position requires flexibility in shifts and involves logging inquiries accurately while ensuring empathetic communication with consumers, especially vulnerable ones.
Competitive pay and a supportive team culture are offered.
Bilingual Benelux Recall Careline Advisor (Dutch/French) employer: Trades Workforce Solutions
Contact Detail:
Trades Workforce Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual Benelux Recall Careline Advisor (Dutch/French)
✨Tip Number 1
Make sure you brush up on your language skills! Since this role requires fluency in Dutch and French, practice speaking and listening to ensure you're ready to handle customer inquiries with confidence.
✨Tip Number 2
Show off your customer service skills! Think of examples from your past experiences where you provided excellent care. We want to see how you can empathise with customers, especially those who might be feeling vulnerable.
✨Tip Number 3
Flexibility is key! Be prepared to discuss your availability during the interview. Highlighting your willingness to adapt to different shifts will show that you're a team player and ready to jump in when needed.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Bilingual Benelux Recall Careline Advisor (Dutch/French)
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for a bilingual superstar, make sure to highlight your fluency in both Dutch and French. Use examples from your past experiences where you've successfully communicated in these languages, especially in customer service settings.
Empathy is Key: In this role, you'll be dealing with customers who might be feeling vulnerable. So, when you write your application, share any experiences that showcase your ability to empathise and provide excellent care. We want to see how you connect with people!
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, so make sure your writing reflects that. Remember, clarity is crucial in customer service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our supportive team culture!
How to prepare for a job interview at Trades Workforce Solutions
✨Brush Up on Your Language Skills
Since this role requires fluency in Dutch and French, make sure you're comfortable switching between the two languages. Practise common customer service phrases and responses in both languages to show your proficiency during the interview.
✨Showcase Your Empathy
This position involves communicating with vulnerable consumers, so be prepared to demonstrate your empathetic communication skills. Think of examples from your past experiences where you handled sensitive situations with care and understanding.
✨Understand the Product Recall Process
Familiarise yourself with what a product recall entails and how it affects customers. Being knowledgeable about the process will help you answer questions confidently and show that you're proactive about understanding the role.
✨Flexibility is Key
The job requires flexibility in shifts, so be ready to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked in a dynamic environment to demonstrate your readiness for this aspect of the role.
