Apprentice Implementation Officer (Improvement Technician Level 3) – Sale
Apprentice Implementation Officer (Improvement Technician Level 3) – Sale

Apprentice Implementation Officer (Improvement Technician Level 3) – Sale

Apprenticeship 26500 - 26500 £ / year (est.) No home office possible
Trades Workforce Solutions

At a Glance

  • Tasks: Support change implementation and deliver new systems to enhance business operations.
  • Company: Join TQUK, a fast-growing leader in education qualifications.
  • Benefits: Competitive salary, training opportunities, and a chance to make a real impact.
  • Other info: Great career growth potential in a supportive environment.
  • Why this job: Be part of a dynamic team driving positive change in education.
  • Qualifications: Strong communication skills and a passion for project management.

The predicted salary is between 26500 - 26500 £ per year.

Starting Salary: £26,500 per annum

Sale, Manchester, M33 7FT

About TQUK and the role

Training Qualifications UK (TQUK) is one of the fastest-growing Awarding Organisations in the UK and a leading End‑Point Assessment Organisation. Working with over 500 schools, colleges, universities, and training providers worldwide, TQUK helps over 150,000 learners achieve their qualifications every year. As TQUK continues to grow quickly in a fast‑paced and regulated environment, the company is looking for an Implementation Officer to support the team in making change happen. This role will involve delivering new systems into business as usual, supporting the delivery of major projects, and leading on the delivery of smaller projects and changes throughout the business.

Key Responsibilities

  • Develop change implementation strategies, including:
  • Successful execution of communication plans
  • Facilitating User Acceptance Testing
  • Rolling out training and support for business changes
  • Risk identification and mitigation
  • Quality assurance and control
  • Support the Project Management Team in transitioning the deliverables of major projects to BAU, implementing change management strategies to ensure smooth transitions
  • Coordinate with relevant stakeholders, both internal and external, to plan for and execute smooth integration for new systems and processes
  • Monitor change progress and identify potential risks to BAU adoption
  • Identify and address issues that arise during change implementation
  • Creating and updating user guides, FAQs, and support content for both customers and internal teams
  • Conduct post‑implementation ‘benefit reviews’ to identify lessons learned, best practices, and report on benefit success metrics
  • Develop and maintain implementation documentation
  • Support the Business Improvement Manager in implementing minor projects
  • Other Responsibilities

    • Contribute to lessons learned activities to support continuous improvement
    • Assist with the evaluation of internal platforms and tools
    • Carry out administrative duties associated with assigned tasks
    • Develop and maintain in‑depth knowledge of TQUK products and services and an understanding of TQUK’s internal processes and the wider education landscape
    • Engage with any TQUK communications such as internal updates, newsletters, policy updates or Centre information
    • Assist with internal platform training as required
    • Represent TQUK at events, meetings and forums as required
    • Undertake other duties considered within your skill and competence to assist in the smooth running of the business as required

    Benefits

    Training, Qualifications

    Apprentice Implementation Officer (Improvement Technician Level 3) – Sale employer: Trades Workforce Solutions

    TQUK is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where innovation thrives. Located in Sale, Manchester, employees benefit from a competitive starting salary, comprehensive training opportunities, and the chance to contribute to meaningful projects that impact learners worldwide. Join us to be part of a dynamic team dedicated to making a difference in the education sector.
    Trades Workforce Solutions

    Contact Detail:

    Trades Workforce Solutions Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Apprentice Implementation Officer (Improvement Technician Level 3) – Sale

    Tip Number 1

    Network like a pro! Reach out to people in the industry, attend events, and connect with current TQUK employees on LinkedIn. You never know who might give you a heads-up about an opportunity or even put in a good word for you.

    Tip Number 2

    Prepare for interviews by researching TQUK and understanding their projects. Show us that you’re genuinely interested in the role and how you can contribute to making change happen. Tailor your answers to reflect our values and mission.

    Tip Number 3

    Practice your communication skills! As an Implementation Officer, you'll need to convey ideas clearly. Try mock interviews with friends or family to get comfortable discussing your experiences and how they relate to the job.

    Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining the TQUK team.

    We think you need these skills to ace Apprentice Implementation Officer (Improvement Technician Level 3) – Sale

    Change Implementation Strategies
    Communication Plans
    User Acceptance Testing
    Training and Support Delivery
    Risk Identification and Mitigation
    Quality Assurance and Control
    Project Management Support
    Stakeholder Coordination
    Monitoring Change Progress
    Issue Identification and Resolution
    Documentation Creation and Maintenance
    Post-Implementation Reviews
    Continuous Improvement
    Administrative Skills
    Knowledge of Education Landscape

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Apprentice Implementation Officer role. Highlight your relevant skills and experiences that align with TQUK's mission and the responsibilities outlined in the job description.

    Showcase Your Communication Skills: Since this role involves executing communication plans, it's essential to demonstrate your ability to communicate effectively. Use clear and concise language in your application to reflect your communication prowess.

    Highlight Your Project Management Experience: If you've had any experience with project management or change implementation, be sure to mention it! We want to see how you can support the team in delivering new systems and managing transitions smoothly.

    Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at TQUK!

    How to prepare for a job interview at Trades Workforce Solutions

    Know Your Stuff

    Make sure you have a solid understanding of TQUK and its role in the education landscape. Familiarise yourself with their products and services, as well as the key responsibilities of the Implementation Officer role. This will show your genuine interest and help you answer questions more confidently.

    Prepare for Change Management Questions

    Since the role involves implementing change, be ready to discuss your experience with change management strategies. Think of specific examples where you've successfully managed transitions or supported projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

    Show Your Communication Skills

    As an Implementation Officer, you'll need to communicate effectively with various stakeholders. Prepare to demonstrate your communication skills during the interview by discussing how you've facilitated training sessions or created user guides in the past. Highlight any experience you have with User Acceptance Testing too!

    Ask Insightful Questions

    At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role and helps you gauge if TQUK is the right fit for you. Consider asking about the team dynamics, upcoming projects, or how success is measured in this position.

    Apprentice Implementation Officer (Improvement Technician Level 3) – Sale
    Trades Workforce Solutions

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