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- Tasks: Supervise shop and museum operations, ensuring a great visitor experience.
- Company: Join a dedicated team at the historic Tolpuddle Martyrs Museum.
- Benefits: Flexible hours, hands-on experience, and a chance to promote a vital legacy.
- Other info: Opportunity to support exciting events like the Tolpuddle Martyrs Festival.
- Why this job: Be part of a meaningful story while engaging with diverse visitors.
- Qualifications: Customer service skills and a passion for history and community.
The predicted salary is between 20000 - 25000 £ per year.
Hours: 21 per week (0.6 FTE), worked across three days, including weekends and bank holidays on a rota (additional/altered working hours may be required during peak periods and key events).
Contract: Permanent
About the role
The Tolpuddle Martyrs Museum, shop and festival commemorate the six farm workers who, in 1834, were punished for forming a union and later freed after a historic, union-led campaign. Today, Tolpuddle remains a place of pilgrimage for trade unionists and visitors from around the world. The Museum tells the story of the Martyrs' arrest, trial and legacy, while the site also hosts the annual Tolpuddle Martyrs Festival and includes the Martyrs Memorial Cottages, home to retired trade unionists.
We are seeking a Shop and Museum Supervisor to join our small, dedicated team. Working closely with the Tolpuddle Museum and Shop Manager, you will help ensure a high-quality visitor experience, support the smooth running of the museum and shop, and contribute to promoting the Tolpuddle Martyrs' legacy. This is a varied, hands-on role combining retail supervision, online shop management, visitor engagement and operational support across the site.
Key responsibilities
- Supervise daily shop and museum operations, including opening/closing, customer service and till duties.
- Work well and flexibly with customers, visitors and residents.
- Maintain stock levels, pricing, displays and accurate sales records.
- Manage and promote the online shop, product listings, stock checks, order processing and customer communication.
- Liaise with suppliers and handle deliveries and stock administration.
- Provide front-of-house support and share information about the Tolpuddle Martyrs with visitors.
- Assist with general site upkeep, administration and health and safety compliance.
- Support museum events including the Tolpuddle Martyrs Festival, including during weekends, bank holidays and occasional evenings.
As with all similar TUC jobs, security clearance checks (DBS) will form part of the appointment process. We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented in this area.
Shop and Museum Supervisor in Dorchester employer: TRADES UNION CONGRESS
Contact Detail:
TRADES UNION CONGRESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop and Museum Supervisor in Dorchester
✨Tip Number 1
Get to know the Tolpuddle Martyrs Museum and its history inside out. When you walk in for that interview, show us your passion for the legacy of the Martyrs and how it connects to the role. A little enthusiasm goes a long way!
✨Tip Number 2
Don’t just sit back and wait for the job to come to you. Network with people in the industry, attend events related to museums or trade unions, and make connections. You never know who might have the inside scoop on opportunities!
✨Tip Number 3
When you get that interview, be ready to showcase your customer service skills. Think of examples where you've gone above and beyond for visitors or customers. We want to see how you can enhance the visitor experience at our museum and shop.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at the Tolpuddle Martyrs Museum.
We think you need these skills to ace Shop and Museum Supervisor in Dorchester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tolpuddle Martyrs and their legacy shine through. We want to see that you genuinely care about the role and the history behind it!
Tailor Your CV: Make sure your CV highlights relevant experience in retail supervision and visitor engagement. We’re looking for specific examples that demonstrate your skills and how they relate to the responsibilities of the Shop and Museum Supervisor.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at TRADES UNION CONGRESS
✨Know Your History
Familiarise yourself with the story of the Tolpuddle Martyrs and the significance of the museum. Being able to discuss their legacy and how it relates to modern trade unionism will show your passion for the role and the mission of the museum.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Since this position involves engaging with visitors, demonstrating your ability to handle inquiries and create a welcoming atmosphere will be key.
✨Be Ready for Flexibility
Understand that the role requires working on weekends and bank holidays. Be prepared to discuss your availability and willingness to adapt to changing schedules, especially during peak periods or events.
✨Highlight Your Organisational Skills
Since you'll be managing stock levels and online shop operations, come equipped with examples of how you've successfully organised tasks in past jobs. This could include managing inventory, processing orders, or coordinating events.