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- Tasks: Supervise shop and museum operations, ensuring a great visitor experience.
- Company: Join a dedicated team at the historic Tolpuddle Martyrs' Museum.
- Benefits: Flexible hours, engaging work environment, and a chance to make a difference.
- Other info: Opportunity to engage with diverse visitors and support exciting events.
- Why this job: Be part of a legacy that celebrates workers' rights and history.
- Qualifications: Customer service skills and a passion for history are essential.
Hours: 21 per week (0.6 FTE), worked across three days, including weekends and bank holidays on a rota (additional/altered working hours may be required during peak periods and key events).
Contract: Permanent
About the role
The Tolpuddle Martyrs’ Museum, shop and festival commemorate the six farm workers who, in 1834, were punished for forming a union and later freed after a historic, union-led campaign. Today, Tolpuddle remains a place of pilgrimage for trade unionists and visitors from around the world. The Museum tells the story of the Martyrs’ arrest, trial and legacy, while the site also hosts the annual Tolpuddle Martyrs’ Festival and includes the Martyrs’ Memorial Cottages, home to retired trade unionists.
We are seeking a Shop and Museum Supervisor to join our small, dedicated team. Working closely with the Tolpuddle Museum and Shop Manager, you will help ensure a high-quality visitor experience, support the smooth running of the museum and shop, and contribute to promoting the Tolpuddle Martyrs’ legacy. This is a varied, hands-on role combining retail supervision, online shop management, visitor engagement and operational support across the site.
Key responsibilities:
- Supervise daily shop and museum operations, including opening/closing, customer service and till duties.
- Work well and flexibly with customers, visitors and residents.
- Maintain stock levels, pricing, displays and accurate sales records.
- Manage and promote the online shop, product listings, stock checks, order processing and customer communication.
- Liaise with suppliers and handle deliveries and stock administration.
- Provide front-of-house support and share information about the Tolpuddle Martyrs with visitors.
- Assist with general site upkeep, administration and health and safety compliance.
- Support museum events including the Tolpuddle Martyrs’ Festival, including during weekends, bank holidays and occasional evenings.
As with all similar TUC jobs, security clearance checks (DBS) will form part of the appointment process. We welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented in this area.
Shop and Museum Supervisor employer: Trades Union Congress TUC
Contact Detail:
Trades Union Congress TUC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop and Museum Supervisor
✨Tip Number 1
Get to know the Tolpuddle Martyrs’ Museum and its history inside out. When you walk into that interview, show your passion for the legacy of the Martyrs and how it connects to the role. We want to see that you’re not just looking for any job, but that you genuinely care about what we do!
✨Tip Number 2
Practice your customer service skills! Since this role involves engaging with visitors, think of examples from your past experiences where you’ve gone above and beyond for customers. We love candidates who can bring a friendly and helpful attitude to our team.
✨Tip Number 3
Be flexible and ready to adapt. This job requires working weekends and bank holidays, so make sure you highlight your availability during the interview. Show us that you’re ready to jump in during peak times and help keep everything running smoothly!
✨Tip Number 4
Don’t forget to check out our website for any updates or additional information about the role. Applying through our site not only shows your interest but also gives you a chance to learn more about our mission and values. Let’s make sure we’re on the same page!
We think you need these skills to ace Shop and Museum Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Tolpuddle Martyrs’ legacy shine through. We want to see how much you care about history and community engagement, so share any relevant experiences or interests that connect you to the role.
Tailor Your CV: Make sure your CV is tailored to the Shop and Museum Supervisor position. Highlight your retail experience, customer service skills, and any previous roles that involved managing operations or engaging with visitors. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at the Tolpuddle Martyrs’ Museum.
How to prepare for a job interview at Trades Union Congress TUC
✨Know Your History
Familiarise yourself with the story of the Tolpuddle Martyrs and the significance of the museum. Being able to discuss their legacy will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. This position involves engaging with visitors, so demonstrating your ability to create a welcoming atmosphere is key.
✨Be Ready for Flexibility
Since the role requires working weekends and bank holidays, be prepared to discuss your availability and willingness to adapt to changing schedules, especially during peak periods or events.
✨Highlight Your Organisational Skills
Talk about your experience with stock management and operational support. Mention any relevant tools or systems you've used to maintain inventory and ensure smooth operations, as this will be crucial for the role.