At a Glance
- Tasks: Support events by managing supplies, greeting guests, and ensuring smooth operations.
- Company: Historic Trades Hall in Glasgow, a vibrant hub for community activities.
- Benefits: Full-time role with overtime pay, uniform provided, and flexible hours.
- Other info: Opportunity for hands-on work and career growth in a supportive environment.
- Why this job: Join a dynamic team and make memorable events happen while gaining valuable experience.
- Qualifications: Strong communication skills and a proactive attitude; hospitality experience is a plus.
The predicted salary is between 24161 - 29531 £ per year.
Trades Hall is a historic organisation based in Glasgow, dedicated to serving as a hub for events, community activities, weddings and professional gatherings. It is the home of the 14 Incorporated Trades of the City and our charitable giving reached just over 1 Million in the last year.
The Operations Assistant will monitor supplies, support basic administrative tasks such as data entry and record-keeping, and liaise with internal teams and external suppliers to keep activities running smoothly. This position also includes greeting visitors and providing helpful, courteous customer service to event organisers and guests. The role requires consistency, attention to detail, and a practical, hands-on approach to solving operational issues as they arise.
Key responsibilities:
- Setting up of rooms to clients' specification
- Welcoming clients and guests
- Supporting the sales team wherever possible
- Clearing up after events and re-setting for the next day
- Assisting clients with Audio Visual equipment
- Assisting with maintenance duties when required
- Ensuring consistent service standards at all times
- Maintaining computerised records including handover reports
- Ensuring compliance with company policies and procedures
- Venue security
Essential:
- Excellent communication skills - verbally and written
- Ability to be flexible in the hours you work. Work will involve weekends or late hours up to 2.00am
- Proactive thinker
- IT skills including Office Suite
- Good understanding of laptops, projectors, microphones although training can be provided
- Ability to work at heights - the position will involve replacing bulbs and putting flags up
- Please note that manual handling will be a large part of this role ie moving tables between floors, moving chairs and staging
Desirable:
- Previous hospitality experience would be preferable but not essential
- SIA Door Steward licence preferred but not essential as training can be provided
Hours of work: Full time - 160 Hours per month. This is a permanent role.
Salary: £ pa - overtime will be paid. Uniform will be provided.
Operations Assistant employer: Trades Hall Of Glasgow
Trades Hall is an exceptional employer located in the heart of Glasgow, offering a vibrant work culture that values community engagement and charitable contributions. As an Operations Assistant, you'll enjoy a supportive environment with opportunities for personal growth, while being part of a historic organisation that plays a vital role in hosting events and activities. With a focus on teamwork and customer service, you'll find meaningful work that contributes to the local community and enhances your professional skills.
