At a Glance
- Tasks: Carry out maintenance and repairs on newly built homes while delivering top-notch customer service.
- Company: Join a reputable company dedicated to quality and customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Dynamic role with the chance to work across beautiful Somerset.
- Why this job: Make a difference in homeowners' lives while honing your technical skills.
- Qualifications: Experience in maintenance or repairs and a passion for helping others.
The predicted salary is between 36000 - 40000 £ per year.
We are seeking a skilled and customer-focused Customer Technician to join our clients Customer Care team, supporting homeowners across developments throughout Somerset, including areas such as Taunton and Chard. Job orders will be allocated to nearest Operative. The successful candidate will be responsible for carrying out a wide range of maintenance, remedial and repair works to newly built residential properties during the warranty period. You will work independently across multiple sites ensuring that all works are completed to a high standard, delivering excellent customer service, while maintaining the quality and reputation of the business.
Key Responsibilities
- Attend occupied and unoccupied new build properties to carry out remedial works and maintenance repairs.
- Diagnose and rectify defects reported by homeowners in a timely and professional manner.
- Complete a variety of general maintenance tasks including:
- Basic carpentry and joinery repairs
- Basic plumbing works
- Decorating and Maintenance essentials
- Adjustment of doors, windows and ironmongery
- Kitchen and bathroom snagging repairs
- Flooring and tiling repairs
- General finishing and cosmetic works
- Ensure all work is completed in accordance with company quality standards and health and safety requirements.
- Communicate effectively with homeowners, providing updates and managing expectations.
Customer Care Technician in Somerset employer: Tradeline Recruitment
Join a dynamic and supportive team as a Customer Care Technician in Taunton, where your skills will be valued and your contributions recognised. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can advance your career while making a meaningful impact on homeowners' lives. Enjoy the unique advantage of working across beautiful Somerset, with a focus on delivering exceptional service in newly built residential properties, all while being part of a reputable organisation committed to quality and customer satisfaction.
