At a Glance
- Tasks: Act as the main contact for residents during construction projects and keep them informed.
- Company: A growing construction business with a friendly and supportive environment.
- Benefits: Competitive salary and opportunities for professional development.
- Other info: Join a dynamic team and grow your career in a thriving industry.
- Why this job: Make a real difference by building strong relationships with residents.
- Qualifications: Experience in customer liaison or similar roles, excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
We are working with a growing construction business specialising in cladding remediation projects, who are looking to appoint a Resident Liaison Officer on a permanent basis. This is a great opportunity to join a growing business with a friendly and supportive working environment, where you will play an important role in maintaining strong relationships with residents throughout live construction projects.
The Role
- Acting as the main point of contact for residents throughout the project
- Keeping residents informed about upcoming works, access requirements and programme changes
- Carrying out resident visits and maintaining regular communication
- Dealing with queries, concerns and complaints in a professional manner
- Liaising with site teams, subcontractors and management to resolve issues
- Supporting residents who may be affected by the works
- Maintaining accurate records of resident communication and enquiries
- Assisting with newsletters, notices and other resident communications
- Building positive relationships with residents and ensuring a high level of customer service
About You
- Previous experience as a Resident Liaison Officer, Customer Liaison Officer or similar role
- Experience working within construction, refurbishment or social housing would be advantageous
- Excellent communication and interpersonal skills
- A professional and approachable manner
- Strong organisational and administrative skills
- The ability to deal with difficult situations calmly and professionally
- Good attention to detail and accurate record keeping
- A proactive approach and the ability to work closely with site teams
This is a great opportunity to join a growing business specialising in cladding remediation, offering a permanent position within a friendly team and the opportunity to develop with the company.
Resident Liaison Officer in Eastbourne employer: Tradeline Recruitment
Join a dynamic team as a CPCS Telehandler in the vibrant Leicester area, where we prioritise your growth and well-being. Our supportive work culture fosters long-term relationships and offers ongoing contracts for those who excel on-site, alongside competitive pay and comprehensive benefits. Experience the unique advantage of working in a collaborative environment that values safety and professional development.
