Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH in Harrow
Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH

Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH in Harrow

Harrow Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the success of top sports brands in e-commerce and drive their growth.
  • Company: Join Tradebyte, a dynamic company within the Zalando Group, focused on innovation.
  • Benefits: Enjoy flexible hours, competitive salary, and 27+ vacation days.
  • Why this job: Make a real impact in a fast-paced environment with global brands.
  • Qualifications: 4+ years in Key Account Management or E-commerce, tech-savvy and resilient.
  • Other info: Remote work options available across Germany and the UK.

The predicted salary is between 36000 - 60000 £ per year.

Disclaimer: Candidates may work remotely from anywhere within Germany or the United Kingdom.

About Tradebyte: At Tradebyte, we work with the biggest players in e-commerce - from trendsetting fashion brands to major online retailers. Our goal is to create a workplace where everyone feels valued, supported, and empowered.

Within our Flagship Accounts Unit, you will steer the success of Europe’s most recognizable fashion and sports brands as they scale their Digital Partner Programs. You’ll join a high-performance, cross-functional team that thrives on an open work structure and an incomparable spirit of collaboration.

We offer flexible work schedules, professional development opportunities, and a real commitment to work-life balance. We embrace diverse perspectives and ensure that every voice is heard and respected, because you’re unique and that matters to us.

As we continue to grow, we’re looking for new colleagues who share our passion. Love what you do - do what you love. Join Tradebyte, an independent company within the Zalando Group!

THE ROLE & THE TEAM

Become a vital part of our Flagship Accounts Team with the focus of managing one of the global leading sports brands. In this high-visibility role, your ability to provide structure and leadership during critical moments will be key to Tradebyte’s Enterprise Growth.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

  • Strategic Business Owner: Act as the primary architect for our most high-profile international sports brands, steering their growth and ongoing development within the marketplace ecosystem.
  • Commercial Leader: Define and drive the commercial roadmap, ensuring every strategic business milestone is backed by the necessary technical infrastructure and platform integrations.
  • Drive the Feature & Optimization Roadmap: Deep-dive into complex technical setups to understand bottlenecks and drive feature improvements together with teammates that directly impact operational efficiency and GMV.
  • Market Intelligence: Analyze your accounts, proactively recognize market trends, identify existing potentials and actively develop solutions for your customers.
  • Master the Data: Design sophisticated KPI dashboards and lead Quarterly Business Reviews (QBRs) that translate complex data into actionable executive-level strategies.
  • Navigate High-Stakes Complexity: Act as the "calm center" during high-pressure escalations, providing structured solutions and maintaining stakeholder confidence when the stakes are highest.
  • Bridge the Gap: Function as a "translator" between commercial goals and technical execution, collaborating with product and engineering counterparts to prioritize client needs.

WE’D LOVE TO MEET YOU IF

  • You are a Seasoned Expert: You bring 4+ years of experience in Key Account Management, E-commerce, or Marketplace management, preferably within the sports or lifestyle sector.
  • You are Resilient and Structured: You have a proven track record of staying composed and highly organized in high-pressure environments where rapid problem-solving is the norm.
  • You are a Growth Catalyst: You have an entrepreneurial mindset and a "hunter" instinct for identifying untapped potential within existing enterprise accounts.
  • You are Tech-Savvy: You understand the "how" behind the "what"—technical subjects such as APIs, data feeds, and platform logic are familiar territory, and you enjoy getting your hands dirty to optimize a setup.
  • You are an Elite Communicator: You can command a room of C-level executives just as easily as you can brainstorm with a product manager, tailoring your message perfectly to your audience.
  • You are a Cross-Functional Leader: You thrive in agile, collaborative setups and know how to influence internal stakeholders to get things done for your client.
  • Language Skills: You are fluent in English (written and spoken); German is a strong asset in our ecosystem but not a dealbreaker.

EMPLOYEE BENEFITS YOU’LL LOVE

  • You’ll play a decisive role in shaping an agile, fast-growing, international company and be supported by an open-minded working environment.
  • Competitive salary package, employee share shop, 40% Zalando shopping discount (30% Zalando Lounge).
  • You’ll be given various learning and development opportunities to enhance your professional development.
  • Flexible working hours, home office options.
  • 27 vacation days per year that increase up to 30 days, volunteering time off and several sabbatical options after 2 years.
  • We’ll help you commute to the office with zero emissions through a rented company bike or by charging your electric car at our e-charging station.
  • Access to additional German or English classes to improve your language skills.
  • Visa support for our foreign employees relocating to Germany.
  • A variety of health offers to support your well-being, as well as free beverages and fruits.

Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH in Harrow employer: Tradebyte

At Tradebyte, we pride ourselves on being an exceptional employer that champions a culture of collaboration and inclusivity. With flexible working arrangements, a commitment to professional development, and a focus on work-life balance, we empower our employees to thrive while managing flagship accounts for leading sports brands. Join us in a dynamic environment where your unique contributions are valued, and enjoy benefits like competitive salaries, generous vacation days, and opportunities for personal growth.
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Contact Detail:

Tradebyte Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH in Harrow

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Tradebyte on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by diving deep into Tradebyte’s recent projects and successes. Show us that you’re not just interested in the role but also passionate about what we do and how you can contribute.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the Senior Success Manager role. Highlight your achievements in managing key accounts and driving growth—make it memorable!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. We love seeing candidates who are genuinely excited about joining our team.

We think you need these skills to ace Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH in Harrow

Key Account Management
E-commerce
Marketplace Management
Commercial Strategy Development
Technical Infrastructure Understanding
Data Analysis
KPI Dashboard Design
Stakeholder Management
Problem-Solving Skills
Communication Skills
Cross-Functional Collaboration
Market Trend Analysis
Resilience in High-Pressure Environments
Fluency in English
Technical Aptitude

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Success Manager role. Highlight your experience in key account management and e-commerce, especially within the sports or lifestyle sector, to show us you’re the perfect fit!

Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you've driven growth or improved processes in previous roles. Numbers and results speak volumes!

Be Authentic: Let your personality shine through in your application. We value diverse perspectives and want to know what makes you unique. Share your passion for the industry and why you love what you do!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any updates!

How to prepare for a job interview at Tradebyte

✨Know Your Brands

Before the interview, dive deep into the brands you'll be working with. Understand their market position, recent trends, and challenges they face. This knowledge will help you demonstrate your strategic thinking and show that you're genuinely interested in steering their growth.

✨Showcase Your Data Skills

Prepare to discuss how you've used data to drive decisions in previous roles. Bring examples of KPI dashboards or reports you've created, and be ready to explain how these influenced business outcomes. This will highlight your tech-savvy nature and ability to translate complex data into actionable strategies.

✨Demonstrate Calm Under Pressure

Think of scenarios where you've successfully navigated high-pressure situations. Be prepared to share specific examples that showcase your resilience and structured approach to problem-solving. This will resonate well with the team’s need for a calm centre during critical moments.

✨Tailor Your Communication

Practice adapting your communication style to different audiences. Whether it's C-level executives or product managers, being able to switch gears will show your elite communication skills. Prepare anecdotes that illustrate your ability to bridge gaps between commercial goals and technical execution.

Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH in Harrow
Tradebyte
Location: Harrow

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  • Senior Success Manager - Flagship Accounts (all genders) - Tradebyte Software GmbH in Harrow

    Harrow
    Full-Time
    36000 - 60000 £ / year (est.)
  • T

    Tradebyte

    50-100
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