Regional Support Officer (Hybrid) – Union Casework

Regional Support Officer (Hybrid) – Union Casework

Part-Time 54748 - 54748 £ / year (est.) Home office (partial)
Trade Union Congress

At a Glance

  • Tasks: Support members and activists with casework, advice, and strategic objectives.
  • Company: Join the National Education Union, a powerful force in education.
  • Benefits: Enjoy 33 days annual leave, pension scheme, and flexible working arrangements.
  • Other info: Hybrid working model with opportunities for career growth.
  • Why this job: Make a real difference in education while developing your skills in a supportive environment.
  • Qualifications: Knowledge of employment law and strong communication skills required.

The predicted salary is between 54748 - 54748 £ per year.

Organisation name: NEU

Salary: Commencing salary £54,748 per annum (pro‑rata for part‑time)

Closing date: Thu, 30 Jul 2026 – 12:00

Job location: Based in the NEU London office (London, WC1H 9BD)

Hours: Permanent, part‑time (0.8 FTE, 4 days per week), Full‑time (1 FTE), Fixed‑term contract (6 months), Part‑time (0.4 FTE, 2 days per week), Fixed‑term contract (6 months)

Website: https://neu.org.uk

More information and to apply:

  • 1 x Permanent, part‑time (0.8 FTE)
  • 1 x Fixed‑term contract (6 months), full‑time (1 FTE)
  • 1 x Fixed‑term contract (6 months), part‑time (0.4 FTE)

Applicants will be asked as part of their applications to confirm if they would like to be considered for full or part‑time roles.

About the role:

The National Education Union is a force for change in the world of education, bringing together more than 450,000 teachers, lecturers, support staff and leaders working in maintained and independent schools and colleges across the UK. Regional Support Officers have a key role in supporting members, activists and lay officers across the region. They do this by providing a wide range of support in delivering the region’s strategic objectives to members and lay officers, in particular undertaking individual casework, advice on employment law and conditions of service, pay and bargaining, and recruitment and organising.

The successful candidates will therefore need to be able to demonstrate good knowledge of employment law, practices, policies and procedures as well as a good understanding of trade union organising. We are looking for applicants who can work as part of a team with good organisational and communication skills, who are able to prioritise work under pressure, use initiative and have sound analytical and problem‑solving skills.

The role of Regional Support Officer is an office‑based role, however other work and training may be required to be undertaken at different locations in the region and our London Headquarters. Prospective applicants are also advised that your normal place of work will be the NEU office specified in this advert and that the NEU operates ‘Blended Working Arrangements’ for office based staff, which means you will typically need to be based in the designated NEU office for 3 to 4 days a week (based on a full‑time contract), with the remaining days based at home, and subject to business needs.

In addition to salary, we offer good conditions including 33 days’ annual leave plus four Christmas closure days and a defined benefit pension scheme. Salary and benefits are pro‑rata for part‑time applicants.

Regional Support Officer (Hybrid) – Union Casework employer: Trade Union Congress

The Trades Union Congress is an exceptional employer, offering a dynamic work environment at Congress House in London, where flexible working arrangements and a 35-hour week promote a healthy work-life balance. Employees are encouraged to grow professionally through meaningful contributions to employment rights and labour market policies, ensuring that their work has a direct impact on improving outcomes for working people. With a strong commitment to social justice and advocacy, the TUC fosters a collaborative culture that values every voice and empowers staff to make a difference.

Trade Union Congress

Contact Details:

Trade Union Congress Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Regional Support Officer (Hybrid) – Union Casework

Get Involved in Local HR Events

Check out local HR networking events or workshops in your area. These are great opportunities to meet industry professionals, learn about the latest trends in human resources, and potentially get leads on part-time roles like the one at Trade Union Congress.

Join HR Communities Online

Platforms like SHRM Connect or HR-specific LinkedIn groups are gold mines for job leads and industry discussions. Engaging in conversations can put your name out there and might just catch the eye of someone from Trade Union Congress looking for a part-time star!

Utilise University Career Services

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Direct Applications Through Our Website

When you find the part-time role you're excited about, apply directly through our website. This not only shows your enthusiasm but also helps us streamline the hiring process. Make your application stand out with a tailored approach!

We think you need these skills to ace Regional Support Officer (Hybrid) – Union Casework

Knowledge of Employment Law
Understanding of Trade Union Organising
Organisational Skills
Communication Skills
Analytical Skills
Problem-Solving Skills
Ability to Prioritise Work Under Pressure

Some tips for your application 🫡

Showcase Your People Skills:In human resources, it’s all about connecting with people. Make sure your CV highlights any relevant experience in recruitment, employee relations, or conflict resolution. If you’ve got any certifications in HR or related fields, don’t forget to flaunt them!

Tailor Your Cover Letter to Shine Bright:When applying for a part-time HR role at Trade Union Congress, your cover letter should reflect your motivation and enthusiasm for the position. Discuss your passion for people management and how you can contribute to their team, even on a part-time basis.

Demonstrate Flexibility and Availability:Since it's a part-time role, be clear in your application about your availability. HR often requires a balance of flexibility and commitment, so outline any existing commitments and how you plan to manage your time effectively.

Include Real-Life Examples:When describing your experience, use specific examples that illustrate your competency in HR tasks. Whether it’s handling employee onboarding or managing records, these anecdotes can make your application stand out to Trade Union Congress.

How to prepare for a job interview at Trade Union Congress

Know Your HR Basics Inside Out

As we're diving into a part-time HR role, let’s brush up on key HR concepts like recruitment processes, employment law, and employee engagement strategies. Prepare to explain how you've handled various HR scenarios in the past or how you'd approach them in the future – this shows you can hit the ground running!

Get Creative with Your HR Portfolio

Bring along a portfolio showcasing your HR projects, like recruitment plans or engagement activities you've designed. This isn't just for show; it helps us illustrate our hands-on experience and creativity, making us stand out to Trade Union Congress. Plus, it’s a tangible way to discuss our achievements!

Brush Up on Behavioural Interview Techniques

Expect a mix of traditional and behavioural interview questions. Prepare STAR answers (Situation, Task, Action, Result) on how you've resolved conflicts or improved team dynamics. Since HR is all about people, our ability to communicate effectively will be under the spotlight.

Show Flexibility and Enthusiasm

In a part-time HR role, demonstrating a flexible approach to working hours and responsibilities can make us more appealing to Trade Union Congress. Expressing our eagerness to learn and contribute to the team will demonstrate that we're not just filling a position, but genuinely excited to be part of their journey!