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- Tasks: Support members and activists in achieving strategic objectives across Wales.
- Company: Join the National Education Union, a powerful force for change in education.
- Benefits: Enjoy 33 days of annual leave, a pension scheme, and flexible working arrangements.
- Why this job: Make a real difference in education while developing your skills in a supportive environment.
- Qualifications: Knowledge of employment law and strong communication skills are essential.
- Other info: Opportunities for career growth and a dynamic team atmosphere await you.
The predicted salary is between 41000 - 53000 £ per year.
The National Education Union is a force for change in the world of education, bringing together more than 450,000 teachers, lecturers, support staff and leaders working in maintained and independent schools and colleges across the UK. Wales Support Officers have a key role in supporting members, activists and lay officers across Wales. They do this by providing a wide range of support in delivering the region's strategic objectives to members and lay officers, in particular undertaking individual casework, advice on employment law and conditions of service, pay and bargaining, and recruitment and organising.
The successful candidates will therefore need to be able to demonstrate good knowledge of employment law, practices, policies and procedures as well as a good understanding of trade union organising. We are looking for applicants who can work as part of a team with good organisational and communication skills, who are able to prioritise work under pressure, use initiative and have sound analytical and problem-solving skills. The ability to communicate fluently in Welsh is highly desirable for this role.
The role of Wales Support Officer is an office-based role, however other work and training may be required to be undertaken at different locations in Wales and our London Headquarters. Prospective applicants are also advised that your normal place of work will be the NEU office specified in this advert and that the NEU operates ‘Blended Working Arrangements’ for office based staff, which means you will typically need to be based in the designated NEU office for 3 to 4 days a week (based on a full-time contract), with the remaining days based at home, and subject to business needs.
In addition to salary, we offer good conditions including 33 days’ annual leave plus Christmas closure days and a defined benefit pension scheme. Salary and benefits are pro-rata for part-time applicants.
Further details can be downloaded from our website where applicants will be able to complete an online application on our recruitment portal. Closing date is mid-day Thursday 29 January 2026. We welcome applications from individuals seeking part-time, job-share or other flexible working arrangements.
THE UNION IS FUNDAMENTALLY COMMITTED TO EQUAL OPPORTUNITIES IN ITS POLICIES AND PRACTICE.
NEU | Wales Support Officer / Swyddog Cymorth Cymru in Cardiff employer: Trade Union Congress
Contact Detail:
Trade Union Congress Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NEU | Wales Support Officer / Swyddog Cymorth Cymru in Cardiff
✨Tip Number 1
Get to know the NEU inside out! Familiarise yourself with their mission, values, and recent initiatives. This will help you connect your skills and experiences to what they’re all about during interviews.
✨Tip Number 2
Practice makes perfect! Mock interviews with friends or family can really boost your confidence. Focus on articulating how your background in employment law and trade union organising aligns with the role of Wales Support Officer.
✨Tip Number 3
Network like a pro! Reach out to current or former NEU employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the NEU team!
We think you need these skills to ace NEU | Wales Support Officer / Swyddog Cymorth Cymru in Cardiff
Some tips for your application 🫡
Know Your Stuff: Make sure you brush up on your knowledge of employment law and trade union practices. We want to see that you understand the key issues our members face, so don’t hold back on showcasing your expertise in your application!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight how your skills and experiences align with the role of Wales Support Officer. We love seeing candidates who put in the effort to connect their background with what we do.
Show Off Your Team Spirit: This role is all about teamwork, so make sure to highlight your collaborative skills. Share examples of how you've worked effectively in a team setting, especially under pressure. We’re looking for those who can thrive in a supportive environment!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Trade Union Congress
✨Know Your Employment Law
Make sure you brush up on your knowledge of employment law and trade union practices before the interview. Being able to discuss relevant laws and how they apply to the role will show that you're serious about the position and understand the key responsibilities.
✨Demonstrate Teamwork Skills
Since this role involves working as part of a team, think of examples from your past experiences where you've successfully collaborated with others. Be ready to share specific instances that highlight your organisational and communication skills.
✨Prepare for Casework Scenarios
Expect to be asked about how you would handle individual casework or provide advice on employment conditions. Prepare some hypothetical scenarios and think through your approach to problem-solving and analysis in these situations.
✨Show Your Welsh Fluency
If you can communicate fluently in Welsh, make sure to highlight this during the interview. It’s a highly desirable skill for this role, so be prepared to demonstrate your language abilities if asked.
