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For Companies At a Glance
- Tasks: Engage customers, guide them through purchases, and ensure a top-notch showroom experience.
- Company: Join AF Bathroom and Heating, a respected Plymouth business known for quality home improvement solutions.
- Benefits: Enjoy a competitive salary, generous commission, structured workweek, and 20 days annual leave.
- Why this job: Be part of a supportive team, grow your skills, and make a real impact in customer satisfaction.
- Qualifications: 1-3 years in retail or customer service; strong communication and organisational skills required.
- Other info: Sundays and Mondays off, with training provided to help you succeed.
The predicted salary is between 24000 - 33600 £ per year.
Trade Recruit is delighted to be working on behalf of AF Bathroom and Heating, a well-established and highly respected business in Plymouth. Known for their commitment to excellence and customer satisfaction, Bathroom and Heating has built a strong local reputation for delivering quality home improvement solutions with a professional and reliable approach. They offer a comprehensive range of in-house services under one roof, including:
- Bathroom design and installation
- Electrical solutions
- Carpentry and joinery
- Plastering
- Floor fitting
- Gas and Central heating works
- Kitchen design and installation
We are seeking a proactive and customer-focused Showroom Sales Consultant to join the team. You will play a vital role in delivering exceptional customer experiences while supporting the growth of the business through effective sales and service. This is a front-facing, consultative role that involves guiding customers through their buying journey from initial enquiry and showroom visit through to purchase and aftercare. It requires strong interpersonal skills, product knowledge, and a passion for interiors or home improvements.
Key Responsibilities
- Welcome and engage with customers in a professional, friendly manner
- Present and demonstrate bathroom, heating, and associated product options
- Produce accurate quotations and guide customers through the purchasing process
- Follow up on leads and manage ongoing customer relationships
- Ensure the showroom is always presented to a high standard
- Process orders accurately and liaise with the installation team where required
- Meet and exceed sales targets and performance objectives
- Working alongside our main bathroom and kitchen surveyor out on the road
Key Skills:
- Customer Service Excellence: A proven ability to build rapport and trust with a wide range of customers
- Sales Experience: 1–3 years in a showroom, retail, or customer-facing sales environment
- Strong Communication: Clear, confident, and professional communication skills, both written and verbal
- Attention to Detail: Ability to prepare accurate quotes and ensure product specifications meet customer needs
- Organisation & Time Management: Comfortable managing multiple enquiries and sales activities simultaneously
- Technical Understanding: An interest or background in bathroom, heating, or home improvement products is advantageous
- Team Player: Willingness to support colleagues, contribute to a positive team environment, and share knowledge
- IT Literacy: Confident using email, CRM systems, Microsoft Office, and quoting software
What We Offer
- A competitive base salary of £24,000 per annum
- A generous commission scheme of up to 8%, linked to individual performance
- A structured workweek (Tuesday to Saturday, 8:00am – 5:00pm), with Sundays and Mondays off
- 20 days annual leave, plus all UK bank holidays
- We offer pensions to all staff
- Training on products, systems, and customer service approach
- Opportunities for progression within a growing company
- A supportive, professional working environment with a trusted local brand
Ideal Candidate Profile
This role is ideal for someone with experience in retail sales, customer service, or showroom consultancy, especially in sectors such as bathrooms, kitchens, interiors, home improvement, plumbing and heating, or construction. Candidates with a passion for design and strong people skills are particularly encouraged to apply.
How to Apply
If you believe you have the drive, customer focus, and professionalism to excel in this role, we would love to hear from you.
Showroom Sales Consultant employer: Trade Recruit
Contact Detail:
Trade Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Sales Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in bathroom and heating products. This knowledge will not only help you engage customers effectively but also demonstrate your passion for the industry, making you a more attractive candidate.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you become more confident in presenting products and handling enquiries, which is crucial for a showroom sales consultant.
✨Tip Number 3
Network with professionals in the home improvement sector. Attend local trade shows or workshops to meet potential colleagues and learn more about the business, which can give you an edge during interviews.
✨Tip Number 4
Prepare to discuss your previous sales experiences and how you've successfully built customer relationships. Highlighting specific examples will show your capability and fit for the role at AF Bathroom and Heating.
We think you need these skills to ace Showroom Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail sales or customer service, particularly in home improvement or showroom environments. Emphasise any specific skills that align with the job description, such as communication and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for interiors and customer service. Mention why you are interested in working for AF Bathroom and Heating and how your background makes you a great fit for the Showroom Sales Consultant role.
Highlight Relevant Skills: In your application, clearly outline your interpersonal skills, sales experience, and any technical understanding of bathroom or heating products. Use specific examples to demonstrate how you've successfully engaged with customers in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Trade Recruit
✨Know Your Products
Familiarise yourself with the range of bathroom and heating products offered by the company. Being able to discuss features, benefits, and installation processes will demonstrate your technical understanding and passion for home improvements.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you successfully built rapport with customers. Highlight how you handled inquiries and resolved issues, as this role heavily relies on exceptional customer service.
✨Practice Your Sales Techniques
Brush up on your sales strategies and be ready to discuss how you have met or exceeded sales targets in previous roles. Be prepared to explain your approach to guiding customers through their buying journey.
✨Demonstrate Team Spirit
Emphasise your ability to work collaboratively with colleagues. Share instances where you supported team members or contributed to a positive work environment, as this is key to thriving in a showroom setting.
