At a Glance
- Tasks: Lead service operations and enhance client experiences across multiple business units.
- Company: Join Trade Recruit, a leader in service delivery and client success.
- Benefits: Competitive salary, career advancement opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for professional growth in Peterborough.
- Why this job: Make a real difference in client satisfaction and operational excellence.
- Qualifications: Extensive experience in service delivery and client retention strategies.
Trade Recruit is looking for a Service Delivery Manager based in Peterborough to lead service operations across various business units. In this senior role, you will ensure a consistent and professional client experience while managing service delivery teams and improving operational processes.
The ideal candidate will have extensive experience in service delivery and a strong understanding of client retention strategies. Responsibilities include overseeing service operations, implementing CRM systems, and supporting strategic goals.
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We think you need these skills to ace Senior Service Delivery Leader - Scale Operations & Client Success
Service Delivery Management
Client Retention Strategies
Operational Process Improvement
Team Leadership
CRM Systems Implementation
Strategic Planning
Client Relationship Management
