Trade Mastermind seeks a Director of Customer Experience & Success to own the customer journey from onboarding through ongoing development and retention. You will define and implement a measurable customer success strategy, KPIs and outcomes, working closely with mentors, trainers and the leadership team to align courses, coaching and services into one cohesive journey.
The role is senior, hands-on and strategically focused, based in Peterborough, offering a salary of £100,000–£125,000 per
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Director, Customer Experience & Success Strategy in Peterborough employer: Trade Recruit
Trade Mastermind is an exceptional employer, offering a dynamic and high-performance culture that empowers employees to thrive. With a competitive salary and uncapped commission structure, along with industry-leading training and clear career progression opportunities, you will be well-equipped to make a meaningful impact on the success of UK business owners. Join us in Peterborough and engage in rewarding conversations that drive growth and innovation for ambitious entrepreneurs.
