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- Tasks: Support scheduling, administration, and communication to ensure smooth business operations.
- Company: Join a leading company in sustainable energy solutions based in Whitehaven.
- Benefits: Competitive salary, hybrid work model, and opportunities for personal growth.
- Other info: Dynamic work environment with a focus on teamwork and innovation.
- Why this job: Be the backbone of a team making a positive impact on energy efficiency.
- Qualifications: Strong organisational skills and a proactive attitude are essential.
The predicted salary is between 24500 - 26000 £ per year.
Location: Whitehaven
Salary: £24,500 - £26,000 per annum (pro rata)
Role Type: Hybrid
About the Company
Trade Recruit is proud to be recruiting on behalf of one of our prestigious clients based in Whitehaven. Our client is dedicated to helping homes and businesses across Cumbria take control of their energy with smart, sustainable solutions. From solar panels and EV chargers to advanced battery storage systems, they provide reliable installations that are built to last. What sets them apart is their commitment to quality and customer care.
Role Overview
This role supports the business owner by taking ownership of scheduling, administration, and routine communications. Acting as a trusted operational right hand, you will help ensure the smooth running of sales activity, projects, and installations, enabling the leadership team to focus on business growth.
Key Responsibilities
- Manage customer appointments and diaries, booking requests into the CRM and sending calendar invitations, reminders, and follow-ups.
- Ensure schedules remain accurate, conflict-free, and responsive to urgent customer requests.
- Provide ongoing administrative support, including maintaining to-do lists, chasing outstanding actions, and highlighting upcoming deadlines.
- Handle routine customer communications, including emails and basic enquiries, escalating complex or technical issues where appropriate.
- Set appointments by contacting customers, understanding their requirements, booking appointments, and managing follow-up activity.
- Following training and sign-off, complete and submit DNO applications.
- Support installation and project coordination by updating job statuses, uploading completion photos, and assigning tasks to installers within the project management system.
- Work closely with sales, administration, and installation teams to ensure clear, timely communication and accurate information sharing.
Personal Attributes & Skills
- Proactive and self-motivated, able to take initiative and work independently.
- Highly organised with strong attention to detail.
- Confident communicator with an excellent telephone and email manner.
- Strong administrative skills, able to manage multiple tasks, diaries, and deadlines.
- Calm and adaptable when priorities change or urgent issues arise.
- A strong team player who takes ownership of their responsibilities.
- Comfortable learning new systems and processes quickly.
Think you could be the right fit? Apply now!
Admin Assistant in Whitehaven employer: Trade Mastermind
Contact Detail:
Trade Mastermind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Assistant in Whitehaven
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Admin Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and reflects your skills as an organised and proactive admin. Join relevant groups and engage with posts to increase your visibility.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to admin tasks and customer communication. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Admin Assistant in Whitehaven
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Admin Assistant role. Highlight relevant experience and skills that match the job description, like your organisational skills and ability to manage multiple tasks.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your proactive nature and how you can support the team in ensuring smooth operations.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure to showcase your excellent telephone and email manner in your application. A clear and professional tone will go a long way!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Trade Mastermind
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their mission, values, and the specific services they offer, especially in energy solutions. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As an Admin Assistant, being organised is key. Prepare examples of how you've managed schedules or handled multiple tasks in the past. Bring a planner or digital tool to demonstrate your organisational methods during the interview.
✨Practice Your Communication Style
Since the role involves routine customer communications, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to refine your telephone and email manner.
✨Be Ready for Scenario Questions
Expect questions that assess how you handle urgent requests or changing priorities. Think of specific situations where you successfully managed conflicts or adapted to new challenges, and be ready to share those stories during the interview.