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- Tasks: Lead and optimise CRM systems to drive business growth and efficiency.
- Company: Join Trade Mastermind, a fast-growing SaaS company reshaping the construction sector.
- Benefits: Competitive salary, tailored training, health programme, and modern office perks.
- Why this job: Be part of a pivotal moment, architecting systems for scalable growth and impact.
- Qualifications: Experience in CRM management and a data-driven mindset are essential.
- Other info: Collaborative culture with opportunities for professional development and team events.
Location: Peterborough
Salary Range: £50,000 - £65,000 per annum
Package Includes: Pension | Company Car / Car Allowance | Full Training | Career Progression
About the Role
Trade Mastermind is looking for a Revenue Operations Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business. You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills.
Key Responsibilities
- Operating Model & CRM Architecture - Design, manage, and optimise Trade Mastermind's CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance.
- Implement & Enable - Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks.
- Process & SOPs - Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures.
- Data, Reporting & Governance - Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation.
- Cross-Functional Enablement - Partner with the VP of Experience, Sales/CRO, CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows.
- Continuous Optimisation - Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed.
Desired Experience & Profile
- Proven background in building, managing, and scaling CRM systems (HubSpot and/or Ontraport preferred) within SaaS or education businesses.
- Strong track record of implementing RevOps frameworks - deal stages, automation, reporting, and inter-departmental alignment.
- Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption.
- Data-first thinker - comfortable building dashboards, monitoring accuracy, and establishing governance.
- Continuous Improvement expertise - CI / Lean / Six Sigma Green Belt strongly preferred, with demonstrated experience in process optimisation and reducing operational inefficiencies.
- Hands-on, scrappy, and builder-minded - willing to get into the weeds but also lift to strategic oversight.
- Collaborative and communicative - able to influence across Sales, CX, Finance, and executive leadership.
What We Offer
- Competitive salary: £50,000 - £65,000
- Continuous professional development with a clear pathway for progression.
- A fast-paced, entrepreneurial environment with a high-performance culture.
- Opportunity to work with a nationally recognised brand that delivers tangible business results.
- Company Equipment Provided - Everything you need to succeed.
- Tailored Training & Development - Aligned with your personal career goals.
- Vibrant Company Culture - Join a motivated, passionate and supportive team.
- Company Events - Regular team-building and social occasions.
- Health & Wellbeing Programme - Designed to support your physical and mental wellbeing.
- Modern Office Environment - High-spec facilities designed to foster productivity.
- Free On-Site Parking - Convenience for all staff.
- Sponsored Development Opportunities - Courses and qualifications funded for your progression.
- On-Site Gym Access - Stay active at work.
- Canteen with Subsidised Food Options - Fresh, affordable meals and snacks.
- Company Pension Scheme - Secure your long-term financial wellbeing.
- Opportunity to be part of a business reshaping the construction sector.
Trade Mastermind Style
Why It's Exciting: You'll be joining at a pivotal moment. We've outgrown verbal-only operations. We're ready to architect our future. You'll own the systems - the blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine. We're a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impact - this is the place for you.
Revenue Operations Manager employer: Trade Mastermind
Contact Detail:
Trade Mastermind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your skills align with their goals. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in CRM systems and process optimisation can benefit the team at Trade Mastermind. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Revenue Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Revenue Operations Manager role. Highlight your experience with CRM systems like HubSpot and any relevant achievements in process optimisation. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to Trade Mastermind's growth. Be sure to mention specific examples of your past successes in similar positions.
Showcase Your Data Skills: Since data governance and reporting are key parts of the role, make sure to showcase your experience with building dashboards and monitoring data accuracy. We love a data-first thinker who can help us drive performance!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Trade Mastermind
✨Know Your CRM Inside Out
Make sure you’re well-versed in the CRM systems mentioned in the job description, like HubSpot or Ontraport. Familiarise yourself with their features, workflows, and reporting capabilities so you can confidently discuss how you would optimise them for Trade Mastermind.
✨Showcase Your Process Improvement Skills
Prepare examples of how you've previously transformed ad hoc operations into scalable processes. Be ready to discuss specific methodologies you've used, such as CI, Lean, or Six Sigma, and how they led to measurable improvements in efficiency.
✨Demonstrate Cross-Functional Collaboration
Think of instances where you’ve successfully partnered with different departments, like Sales, Finance, or Customer Experience. Highlight your communication skills and how you influenced teams to align on goals and drive results.
✨Be Data-Driven
Come prepared with insights on how you’ve used data to inform decisions in past roles. Discuss your experience with building dashboards and tracking KPIs, and be ready to explain how you ensure data integrity and governance within a team.