Operations Manager in Peterborough

Operations Manager in Peterborough

Peterborough Full-Time 50000 - 65000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive day-to-day operations and optimise CRM systems for growth.
  • Company: Join Trade Mastermind, a fast-paced SaaS company reshaping the construction sector.
  • Benefits: Competitive salary, bonuses, health programme, and tailored training opportunities.
  • Why this job: Be part of a pivotal moment and architect systems for repeatable growth.
  • Qualifications: Experience in managing CRM systems and implementing RevOps frameworks.
  • Other info: Collaborative culture with vibrant team events and on-site gym access.

The predicted salary is between 50000 - 65000 £ per year.

Trade Mastermind is looking for a Revenue Operations Manager to join our growing team. This is a fantastic opportunity for a skilled and organised professional to help drive our day-to-day operations, improve processes, and support the growth of our business.

You will play a key role in ensuring that all teams work efficiently, projects run smoothly, and our high standards of service are maintained. The ideal candidate will be proactive, solution-focused, and have excellent leadership and organisational skills.

Key Responsibilities
  • Operating Model & CRM Architecture: Design, manage, and optimise Trade Mastermind's CRM (HubSpot, Entrepot or similar). Own the structure, workflows, automations, reporting, and system governance.
  • Implement & Enable: Lead the implementation of CRM systems across Sales, Customer Experience, Marketing, and Finance. Ensure data integrity, training, and widespread adoption through scalable processes and playbooks.
  • Process & SOPs: Build documentation, SOPs, and workflows to turn verbal tribal knowledge into systems that scale. Work with departmental leads to streamline handoffs, automate where possible, and reduce failures.
  • Data, Reporting & Governance: Build dashboards (e.g. HubSpot reports, spreadsheets) that track KPIs across customer journey, revenue growth, renewal, and operations performance. Set governance on data entry, tagging, and lifecycle stages across the organisation.
  • Cross-Functional Enablement: Partner with the VP of Experience, Sales/CRO, CFO, and CEO to drive sales velocity, retention, upsells, and forecasting via data-driven workflows.
  • Continuous Optimisation: Run audit cadences for CRM hygiene. Identify friction points in onboarding, upselling, reporting, and automate or fix where needed.
Desired Experience & Profile
  • Proven background in building, managing, and scaling CRM systems (HubSpot and/or Entrepot preferred) within SaaS or education businesses.
  • Strong track record of implementing RevOps frameworks - deal stages, automation, reporting, and inter-departmental alignment.
  • Skilled in transforming ad hoc operations into scalable playbooks, and training diverse teams for adoption.
  • Data-first thinker - comfortable building dashboards, monitoring accuracy, and establishing governance.
  • Hands-on, scrappy, and builder-minded - willing to get in the weeds but also lift to strategic oversight.
  • Collaborative and communicative - able to influence across Sales, CX, Finance, and executive leadership.
What We Offer
  • Competitive salary: £50,000 - £65,000
  • Continuous professional development with a clear pathway for progression.
  • A fast-paced, entrepreneurial environment with a high-performance culture.
  • Opportunity to work with a nationally recognised brand that delivers tangible business results.
  • Company Equipment Provided - Everything you need to succeed.
  • Tailored Training & Development - Aligned with your personal career goals.
  • Vibrant Company Culture - Join a motivated, passionate and supportive team.
  • Company Events - Regular team-building and social occasions.
  • Health & Wellbeing Programme - Designed to support your physical and mental wellbeing.
  • Modern Office Environment - High-spec facilities designed to foster productivity.
  • Free On-Site Parking - Convenience for all staff.
  • Sponsored Development Opportunities - Courses and qualifications funded for your progression.
  • On-Site Gym Access - Stay active at work.
  • Canteen with Subsidised Food Options - Fresh, affordable meals and snacks.
  • Company Pension Scheme - Secure your long-term financial wellbeing.
  • Opportunity to be part of a business reshaping the construction sector.

You'll be joining at a pivotal moment. We've outgrown verbal-only operations. We're ready to architect our future. You'll own the systems - the blueprint that powers repeatable growth, scales our coaching, and ensures our teams run like a well-oiled machine.

We're a founder-driven, fast-paced, scaling education SaaS business. If you like the idea of turning complexity into systems, building your legacy from ground up, and seeing your work multiply revenue and impact - this is the place for you.

Operations Manager in Peterborough employer: Trade Mastermind

Trade Mastermind is an exceptional employer, offering a vibrant company culture and a supportive team environment in Peterborough. With competitive salaries, tailored training opportunities, and a strong focus on employee growth, we empower our staff to thrive in a fast-paced, entrepreneurial setting. Join us to be part of a nationally recognised brand that values innovation and collaboration, while enjoying benefits like on-site gym access, subsidised meals, and a comprehensive health and wellbeing programme.
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Contact Detail:

Trade Mastermind Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager in Peterborough

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as an Operations Manager. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience with CRM systems and process optimisation can benefit Trade Mastermind. Highlight specific achievements that demonstrate your ability to drive efficiency and growth.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our vibrant team and contributing to reshaping the construction sector.

We think you need these skills to ace Operations Manager in Peterborough

CRM Management
HubSpot
Entrepot
Revenue Operations Frameworks
Data Analysis
Dashboard Creation
Process Documentation
SOP Development
Cross-Functional Collaboration
Project Management
Data Governance
Automation Implementation
Leadership Skills
Problem-Solving Skills
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Manager role. Highlight your experience with CRM systems and any relevant achievements in revenue operations to catch our eye!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for Trade Mastermind. Be genuine and let your personality come through.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love proactive, solution-focused candidates, so share specific instances where you've improved processes or driven efficiency.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're keen on joining our team at Trade Mastermind!

How to prepare for a job interview at Trade Mastermind

✨Know Your CRM Inside Out

Since the role involves managing and optimising CRM systems like HubSpot, make sure you’re familiar with its features and functionalities. Brush up on how to design workflows, manage data integrity, and create reports. This will show your potential employer that you’re ready to hit the ground running.

✨Demonstrate Your Process Skills

Be prepared to discuss how you've previously built documentation and SOPs. Bring examples of how you’ve streamlined operations or improved processes in past roles. This will highlight your ability to turn verbal knowledge into scalable systems, which is crucial for this position.

✨Showcase Your Data-Driven Mindset

The job requires a strong focus on data and reporting. Be ready to talk about how you’ve used data to drive decisions in previous roles. If you can, bring along examples of dashboards or reports you’ve created that track KPIs. This will demonstrate your analytical skills and your understanding of revenue operations.

✨Prepare for Cross-Functional Collaboration

This role involves working closely with various departments. Think of examples where you’ve successfully collaborated with sales, finance, or customer experience teams. Highlight your communication skills and how you’ve influenced others to achieve common goals. This will show that you can thrive in a collaborative environment.

Operations Manager in Peterborough
Trade Mastermind
Location: Peterborough

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