At a Glance
- Tasks: Lead a team to deliver outstanding customer service and enhance client satisfaction.
- Company: Join Trade Mastermind, the UK's top business education organisation for trades.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Be part of a rapidly growing company with exciting opportunities.
- Why this job: Make a real difference in transforming trades business owners into successful entrepreneurs.
- Qualifications: Experience in customer service management and strong leadership skills.
The predicted salary is between 50000 - 50000 £ per year.
Location: Peterborough (Full-Time, Office-Based)
Salary: £45,000 - £50,000 per annum (dependent on experience)
About Trade Mastermind
Trade Mastermind is the UK's leading business education and coaching organisation for the construction and trade industry. Founded by BBC The Apprentice winner Joseph Valente, we have supported over 5,000 trade business owners, helping them achieve an average 370-400% business growth. With over 1,000 active academy members, monthly live training events, and multi-year education programmes, we are scaling rapidly from £10M towards £25M+ revenue. Our mission is simple: To transform trades business owners into world-class entrepreneurs.
We operate from our 20,000 sq. ft. Trade Mastermind University Headquarters in Peterborough, the world's first dedicated university for trades featuring a 300-person event arena, professional podcast studios, and Cambridgeshire's first rooftop business venue.
The Role
As Customer Service Manager, you will be responsible for overseeing the day-to-day delivery of exceptional customer service across the company.
Customer Service Manager in Peterborough employer: Trade Mastermind
Trade Mastermind is an exceptional employer that fosters a dynamic and supportive work culture, where innovation and collaboration are at the forefront. Located in Peterborough, employees benefit from a vibrant community atmosphere, ample opportunities for professional development, and the chance to make a meaningful impact on the success of ambitious business owners. With competitive salaries and a commitment to employee growth, Trade Mastermind stands out as a rewarding place to build a career.
