At a Glance
- Tasks: Own the credit control cycle and build strong client relationships to secure payments.
- Company: Join Trade Mastermind, the UK's top business coaching platform for construction professionals.
- Benefits: Enjoy a competitive salary, career progression, and tailored training opportunities.
- Why this job: Make a real impact in a fast-paced environment while reshaping the construction sector.
- Qualifications: Experience in credit control or similar roles with strong negotiation skills.
- Other info: Work in a modern office with free parking and a supportive team culture.
The predicted salary is between 35000 - 40000 £ per year.
Location: Peterborough (Office-Based)
Salary: £35,000 - £40,000
This is an office-based role.
About Trade Mastermind
Trade Mastermind is the UK’s No.1 business coaching platform for construction and beyond business owners. Founded by Joseph Valente, our mission is to empower trade professionals with the tools, structure, and confidence to scale successful businesses. As a fast-growing, nationally recognised brand, we deliver real commercial results and operate in a high-performance, entrepreneurial environment.
The Role
We are looking for a commercially minded, persuasive Credit Controller who enjoys building relationships, influencing outcomes, and taking ownership of cash collection. This role is ideal for someone with a sales-style mindset, confident on the phone, comfortable negotiating payment, and able to balance firmness with professionalism. You will play a critical role in protecting cash flow while maintaining strong, long-term client relationships.
Key Responsibilities
- Take full ownership of the credit control cycle, driving timely and consistent customer payments.
- Build strong, professional relationships with clients, using influence and rapport to secure payment commitments.
- Proactively chase overdue invoices through confident phone-based and written communication.
- Negotiate payment plans where appropriate, balancing commercial outcomes with customer retention.
- Challenge non-payment constructively and handle objections with confidence and credibility.
- Monitor customer accounts, assess risk, and manage credit limits and terms.
- Investigate and resolve invoice queries or disputes quickly to remove barriers to payment.
- Work closely with sales and internal teams to ensure alignment on customer accounts.
- Produce regular reports on debtor position, aged debt, and cash-flow risk.
- Implement strategies to reduce aged debt and improve overall payment performance.
Skills & Experience Required
- Proven experience in credit control, accounts receivable, collections, or a similar role.
- Strong, persuasive and negotiation skills - confident influencing payment outcomes.
- Excellent telephone manner with the ability to handle challenging conversations professionally.
- Commercially minded, resilient, and results-driven.
- Able to balance relationship-building with firm credit control.
- High attention to detail with strong organisational skills.
- Confident using financial systems and Microsoft Office (especially Excel).
- Comfortable working in a fast-paced, performance-focused environment.
What We Offer
- Competitive salary of £35,000 - £40,000.
- Clear development and progression opportunities.
- High-performance, entrepreneurial culture.
- Opportunity to work with a nationally recognised brand.
- Tailored training and development aligned with career goals.
- Modern, high-spec office environment.
- Free on-site parking.
- Sponsored qualifications and development opportunities.
- Company pension scheme.
- Opportunity to be part of a business reshaping the construction sector.
While experience in credit control or accounts receivable is desirable, we are far more interested in the right personality. Success in this role comes from confidence, persuasion, and the ability to build strong relationships and influence payment outcomes through effective communication.
Please note: This is a fully office-based role in Peterborough. If you are a confident, persuasive professional who enjoys influencing outcomes and taking ownership of results, we would love to hear from you.
Job Types: Full-time, Permanent
Credit Controller in Cambridge employer: Trade Mastermind
Contact Detail:
Trade Mastermind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Cambridge
✨Tip Number 1
Get to know the company inside out! Research Trade Mastermind's mission and values, and think about how your skills as a Credit Controller can help them achieve their goals. This will not only impress them but also give you confidence during your conversations.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication, make sure you're comfortable discussing payment terms and negotiating with clients. Role-play with a friend or family member to build your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events to get insights into the company culture. This can give you an edge in understanding what they value in a Credit Controller.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Trade Mastermind team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Credit Controller in Cambridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in credit control or similar roles. We’re looking for those strong, persuasive skills, so showcase any achievements that demonstrate your ability to influence payment outcomes.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect match for this role. Use it to explain how your background aligns with our mission at Trade Mastermind and how you can contribute to our high-performance culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Trade Mastermind
✨Know Your Numbers
Before the interview, brush up on your financial knowledge. Understand key metrics related to credit control and cash flow. Being able to discuss these confidently will show that you’re not just a people person but also commercially savvy.
✨Practice Your Pitch
Since this role requires strong persuasive skills, practice how you would handle challenging conversations. Role-play with a friend or family member to get comfortable negotiating payment terms and addressing objections professionally.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Share examples of how you've successfully built relationships in previous roles. This will demonstrate your ability to influence outcomes while maintaining professionalism.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage your workload and keep track of multiple accounts. Highlight any tools or systems you’ve used to stay organised, as this is crucial for success in a fast-paced environment like Trade Mastermind.