Peterborough · On-site From £35,000 a year Full-time
Full job description
Credit Controller
Location: Peterborough (Office-Base)
About Trade Mastermind
Trade Mastermind is the UK’s No.1 business coaching platform for construction and beyond business owners. Founded by Joseph Valente, our mission is to empower trade professionals with the tools, structure, and confidence to scale successful businesses. As a fast-growing, nationally recognised brand, we deliver real commercial results and operate in a high-performance, entrepreneurial environment.
The Role
We are looking for a commercially minded, persuasive Credit Controller who enjoys building relationships, influencing outcomes, and taking ownership of cash collection.
This role is ideal for someone who is confident on the phone, comfortable negotiating payment in a professional manner. You will play a critical role in protecting cash flow while maintaining strong, long‑term client relationships.
Key Responsibilities
Take ownership of the credit control cycle, driving timely and consistent customer payments
Build strong, professional relationships with clients, using influence and rapport to secure payment commitments
Proactively chase overdue invoices through confident phone-based and written communication
Negotiate payment plans where appropriate, balancing commercial outcomes with customer retention
Monitor customer accounts and assess non-payment risk
Investigate and resolve invoice queries or disputes quickly to remove barriers to payment
Produce debtor reports as required
Collaborate with internal teams to generate solutions for continues uninterrupted payments
Skills & Experience Required
Proven experience in credit control, accounts receivable, collections, or a similar role
Excellent telephone manner with the ability to handle challenging conversations professionally
Commercially minded, resilient, and results-driven
Able to balance relationship-building with firm credit control
High attention to detail with strong organisational skills
Confident using financial systems and Microsoft Office (especially Excel)
What We Offer
- Competitive salary of £35,000
- Clear development and progression opportunities
- Opportunity to work with a nationally recognised brand
- Tailored training and development aligned with career goals
- Sponsored qualifications and development opportunities
- Company pension scheme
- Opportunity to be part of a business reshaping the construction sector
While experience in credit control or accounts receivable is desirable, we are far more interested in the right personality.
Success in this role comes from confidence, persuasion, and the ability to build strong relationships and influence payment outcomes through effective communication.
Please note: This is a fully office-based role in Peterborough.
If you are a confident, persuasive professional who enjoys influencing outcomes and taking ownership of results, we would love to hear from you.
01 Own the outcome, not just the task.
02 Move with pace and keep standards high.
03 Make the team and the customer stronger.
Credit Controller in Peterborough employer: Trade Mastermind Ltd
Trade Mastermind Ltd is an excellent employer, offering a vibrant work culture in Peterborough that fosters creativity and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and skill enhancement, ensuring that our team members thrive in their roles. Join us to be part of a dynamic environment where your contributions directly impact the success of exciting events and client experiences.
