Trade Mastermind Ltd is seeking a Director of Customer Experience & Success in Peterborough. You will own the entire participant journey from onboarding to ongoing development and long-term success, ensuring measurable outcomes for clients.
You will establish a structured Customer Success function, develop meaningful KPIs around engagement, progression and retention, and work closely with mentors, trainers and the leadership team to integrate courses, mentoring and services.
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Chief Customer Experience & Success in Peterborough employer: Trade Mastermind Ltd
Trade Mastermind Ltd is an excellent employer, offering a vibrant work culture in Peterborough that fosters creativity and collaboration. With a strong focus on employee growth, we provide ample opportunities for professional development and skill enhancement, ensuring that our team members thrive in their roles. Join us to be part of a dynamic environment where your contributions directly impact the success of exciting events and client experiences.
