At a Glance
- Tasks: Lead member engagement and create a vibrant community for the bathroom industry.
- Company: Join The Bathroom Association, the UK's leading trade body for the bathroom sector.
- Benefits: Competitive salary, remote work, generous leave, healthcare, and pension scheme.
- Why this job: Make a real impact in shaping the future of the bathroom industry.
- Qualifications: Experience in member engagement and a growth mindset.
- Other info: Flexible working with opportunities for travel and professional development.
The predicted salary is between 46000 - 53000 £ per year.
Salary: £46,000 – £53,000 per annum + discretionary bonus scheme
Permanent, Full Time
Remote Working – UK Wide
About The Bathroom Association
Welcome to The Bathroom Association, the leading trade body representing the interests of the bathroom industry in the UK. Having recently been recognised as Association Team of the Year 2024 and the prestigious Trade Association of the Year 2025 by the Trade Association Forum, we are entering a defining chapter of our history. Our success to date has been built on influential policy advocacy, industry-leading events, and a powerful voice in regulation and compliance. Last year, we marked a major milestone by rebranding from the Bathroom Manufacturers Association to The Bathroom Association. This was a deliberate evolution to reflect the entire breadth of our sector. As we move through 2026, our focus is clear: retention and growth into new member segments. We are building an influential community that spans the bathroom supply chain, to enable stronger market growth and collective impact.
This is why your role is so vital to our future. We have redefined our path forward through a mission and manifesto that sit at the heart of everything we do:
- Our Mission: A world where bathrooms are better for people and planet.
- Our Manifesto: Behind every bathroom are thousands of passionate people who make it possible: a complex supply chain of clients, designers, manufacturers, suppliers, merchants, distributors, retailers, plumbers, builders, electricians, and more. And behind every one of those businesses is the Bathroom Association, the UK’s most influential community actively protecting, progressing and promoting every aspect of the bathroom for the benefit of all. Together we drive market growth, raise standards, and deliver sustainability.
Because we believe in a world where bathrooms can be even better for people and planet, leading the UK market towards an even stronger future by getting things done today.
The Role of Senior Member Engagement Lead
As our Senior Member Engagement Lead, you will be the primary member lead, ensuring we retain our current community while attracting the new segments that complete our supply chain. You will be responsible for creating a vibrant community and experiences that prove our value every day. My goal for this position is to ensure our members do not just "belong" to an association but feel actively championed by an association that truly understands their broader business challenges in an evolving regulatory landscape. I am looking for a professional with a future-focused growth mindset who will be essential in driving the ambition of the association. You will be able to translate our strategic goals into tangible value, possessing the autonomy to shape how we engage, how we listen, and how we grow our membership base. We are an award‑winning team with a clear vision and a passionate board. We now need a dedicated lead to ensure our members remain at the very heart of that journey.
If you are ready to help us shape the future of The Bathroom Association and make a lasting impact on the industry, I look forward to hearing from you.
Salary & Benefits
- Salary: £46,000 – £53,000 per annum, dependent on experience and discretionary bonus scheme, subject to agreement with the Board on annual performance objectives and Key Performance Indicators (KPIs).
- Contract & Working Pattern: This is a remote working (home‑based) contract, offering you the flexibility to manage your own schedule. Given the nature of the role, regular UK‑wide travel is expected to engage with our members on‑site, and at events throughout the UK.
- Annual Leave: 26 days of annual leave plus all statutory bank holidays. Christmas Closure: The association closes over the Christmas period, three days of your annual leave entitlement are allocated for this closure.
- Car Allowance: A car allowance is provided to support your travel across the UK member network. In addition, you will have the opportunity to participate in our salary sacrifice electric vehicle scheme, administered through Octopus EV.
- Healthcare: Private health insurance is provided by BUPA, ensuring you have peace of mind and access to medical support.
- Life Assurance: You will also be covered by the Association’s death‑in‑service insurance, which provides protection for your family in the event of your passing while in service.
- Pension: Access to the association’s pension scheme to help you plan for the future.
Senior Member Engagement Lead employer: Trade Association Forum Ltd
Contact Detail:
Trade Association Forum Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Member Engagement Lead
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. The more people you know, the better your chances of landing that Senior Member Engagement Lead role.
✨Tip Number 2
Show your passion for the bathroom industry! When you get the chance to chat with potential employers, share your ideas on how to engage members and grow the community. They’ll love your enthusiasm!
✨Tip Number 3
Prepare for interviews by researching The Bathroom Association’s recent achievements and future goals. This will help you tailor your responses and show that you’re genuinely interested in being part of their journey.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our award-winning team.
We think you need these skills to ace Senior Member Engagement Lead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the bathroom industry shine through. We want to see how you connect with our mission of making bathrooms better for people and the planet.
Tailor Your Experience: Make sure to highlight your relevant experience in member engagement and community building. We’re looking for someone who can translate strategic goals into real value, so be specific about how you've done this in the past.
Be Authentic: Don’t be afraid to show your personality! We appreciate authenticity and want to know the real you. Share your unique perspective on how you can contribute to our vibrant community.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and keep everything organised!
How to prepare for a job interview at Trade Association Forum Ltd
✨Know Your Audience
Before the interview, take some time to research The Bathroom Association. Understand their mission, recent achievements, and the challenges they face in the industry. This will help you tailor your responses and show that you're genuinely interested in contributing to their goals.
✨Showcase Your Engagement Skills
As a Senior Member Engagement Lead, your ability to connect with members is crucial. Prepare examples of how you've successfully engaged communities in the past. Highlight specific strategies you've used to retain members and attract new ones, demonstrating your understanding of member needs.
✨Be Future-Focused
The role requires a growth mindset, so be ready to discuss your vision for the future of member engagement. Think about innovative ways to enhance member experiences and how you can contribute to the association's strategic goals. This shows that you're not just looking at the present but are also invested in long-term success.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions. Ask about the association's plans for growth, how they measure member satisfaction, or what challenges they foresee in the coming years. This not only shows your interest but also helps you gauge if the role aligns with your career aspirations.