Head of Membership and Technical

Salary: Competitive, starting from £60,000 per annum, commensurate with skills, experience, and the successful applicant’s fit for the role. Field based, with extensive travel across the UK, plus regular overnights away from home. Permanent, full-time position. 36.5 hours per week.

The postholder will have overall responsibility for the British Pest Control Association’s (BPCA) membership engagement, development, technical (pest control) support, compliance and member assessments. The postholder plays a crucial role in devising and ensuring the delivery of the membership development/engagement strategy, including plans, objectives and Key Performance Indicators (KPIs) in line with the BPCA’s mission and vision.

They’ll be an active member of the BPCA Senior Management Team, influencing processes, procedures and policies across the organisation. The role has overall responsibility for the delivery and maintenance of quality, as well as the range of member support services, benefits, and partnerships. Your work will involve leading the technical and membership team, which is a small, dynamic team within an award-winning Association, full of trade association professionals.

Your application will remain strictly confidential and only accessible to essential BPCA staff. It will not be shared with volunteers or Board members. Absolute discretion guaranteed.

Armed Forces Covenant: BPCA is proud to have signed the Armed Forces Covenant. We welcome applications from current and former service personnel, reservists, veterans, and military families. Many of the skills developed in military life, such as resilience, problem‑solving, and attention to detail, translate brilliantly into our sector. We are committed to fairness, respect, and removing barriers for the Armed Forces Community, and we’ll provide reasonable additional onboarding support wherever needed.

About us: We’re the British Pest Control Association (BPCA) – the UK’s trade association for pest management. We provide support and a voice within the sector to over 750 member companies and 10,000 affiliates, with a c. £1.8m turnover. Established in 1942, we’re a not-for-profit membership organisation with a suite of benefits, courses, events, and publications. We operate from our premises on Pride Park, central Derby, 10‑minute walk from Derby Train Station.

To apply: The job description and person specification for the role is available via bpca.org.uk/jobs. Please provide a covering letter which includes your current salary details along with your CV. These should be sent to Lorraine Norton, Operations Manager, 4A Mallard Way, Pride Park, Derby DE24 8GX or via email to lorraine@bpca.org.uk to arrive no later than 10.00am on Monday 2 February 2026. First interviews will be held 11/12 February. Second interviews, if required, will take place on 24/25/26 February. The successful candidate will be subject to relevant DBS checks.

The Person: You’ll have an established background in a relevant role and above all, you’ll be an excellent communicator with a passion for the sector and protecting public health. This is an outward‑facing role with clear deliverables and requires a person who is willing to self‑motivate, self‑organise, and drive quality standards. To work with us, you must be dedicated to professionalism, ethical conduct, and maintaining confidentiality. We need a bright, focused individual dedicated to building lasting relationships with colleagues, members, and stakeholders.