At a Glance
- Tasks: Join our team to execute merchandising tasks and deliver legendary customer experiences.
- Company: Tractor Supply is dedicated to improving life in rural communities through exceptional service.
- Benefits: Enjoy flexible hours, tuition reimbursement, and comprehensive health benefits.
- Why this job: Be part of a supportive culture that values teamwork and personal growth.
- Qualifications: Retail experience preferred; must be 18+ with a valid driver's license.
- Other info: Travel between stores required; physical stamina needed for various tasks.
The predicted salary is between 24000 - 36000 £ per year.
The Field Activity Support Team (FAST) Team Member is responsible for traveling to stores within an assigned district to own and execute "start to finish" variable tasks such as planograms, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. The FAST Team Member will interact with customers and Team Members, while delivering a Legendary Customer Experience.
Essential Duties and Responsibilities:
- Maintain regular and predictable attendance.
- Work scheduled shifts and have the ability to work varied hours, days, nights, and overtime as dictated by business needs.
- Communicate proactively and regularly with District FAST Supervisor on work completion, issues, and offer solutions to overcome.
- Complete planograms and resets accurately and in a timely manner.
- Perform store specific measurements.
- Perform accurate cycle counts.
- Complete Tractor Way top cap process.
- Hang store signage.
- Assemble merchandise, fixtures and PDQs.
- Perform detailed recovery and review planogram integrity.
- Deliver on our promise of Legendary Customer Service through GURA:
- Greet the Customer.
- Uncover Customer’s Needs & Wants.
- Recommend Product Solutions.
- Ask to Add Value & Appreciate the Customer.
- Ensure the customer has a Legendary shopping experience that differentiates from the competition.
Required Qualifications:
- Experience: Prior retail and/or merchandising experience is required. Farming, ranching, pet/equine, or welding knowledge is preferred. Must be 18 years of age or older and possess a valid driver’s license.
- Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, FAST Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities:
- Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
- Must be self-directed and have the ability to complete assignments with little to no assistance.
Working Conditions:
- Working environment is favorable, generally working inside with moderate noise.
- Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
- Traveling between store locations in your personal vehicle is required; often with long periods of time.
- Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
- Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Physical Requirements:
- Ability to travel as required in support of district needs.
- Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
- Ability to occasionally lift or reach merchandise overhead.
- Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
- Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
- Ability to read, write, and count accurately to complete all documentation.
- Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
- Ability to handle and be in contact with birds/poultry.
- Ability to successfully complete all required training.
- Ability to operate and use all equipment necessary to run a store (e.g. dolly, hand truck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
- Lifting up to 50 pounds.
- Standing (not walking).
- Walking.
- Reaching overhead.
- Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
- Ability to move throughout the store for an entire shift.
- This position is non-sedentary.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.
Merchandising Sales Associate employer: Tractor Supply Company
Contact Detail:
Tractor Supply Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Merchandising Sales Associate
✨Tip Number 1
Familiarise yourself with the products and services offered by Tractor Supply. Having a solid understanding of farming, ranching, and pet care will not only help you in your role but also impress your interviewers.
✨Tip Number 2
Demonstrate your customer service skills during any interactions you have with the team or during the interview process. Show that you can deliver a 'Legendary Customer Experience' by being friendly, approachable, and solution-oriented.
✨Tip Number 3
Be prepared to discuss your previous retail or merchandising experience in detail. Highlight specific examples where you successfully completed tasks similar to those listed in the job description, such as planograms or merchandise assembly.
✨Tip Number 4
Show your flexibility and adaptability by being open to various working hours and travel requirements. Emphasising your willingness to work varied shifts can set you apart from other candidates.
We think you need these skills to ace Merchandising Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and merchandising experience. Emphasise any knowledge of farming, ranching, or pet care, as these are preferred qualifications for the role.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and how you can contribute to delivering a Legendary Customer Experience. Mention specific examples from your past experiences that demonstrate your adaptability and problem-solving skills.
Highlight Communication Skills: Since strong communication is essential for this role, ensure you provide examples of how you've effectively communicated with team members and customers in previous positions. This will show that you can thrive in a team-oriented environment.
Show Flexibility and Availability: Clearly state your availability in your application. The job requires flexibility in working hours, so mentioning your willingness to work varied shifts will make you a more attractive candidate.
How to prepare for a job interview at Tractor Supply Company
✨Show Your Retail Experience
Make sure to highlight any prior retail or merchandising experience you have. Be ready to discuss specific tasks you've completed, such as planograms or customer interactions, to demonstrate your capability in this role.
✨Demonstrate Flexibility and Adaptability
Since the job requires working varied hours and being adaptable to changing needs, be prepared to share examples of how you've successfully managed flexible schedules or adapted to unexpected situations in previous roles.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you would proactively communicate with team members and supervisors about work progress and challenges.
✨Emphasise Customer Service Skills
The role focuses on delivering a Legendary Customer Experience, so be prepared to discuss your approach to customer service. Share examples of how you've gone above and beyond to meet customer needs and ensure a positive shopping experience.