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- Tasks: Maintain and repair lifting and height-safety equipment while ensuring safety compliance.
- Company: Join a global leader in safety solutions with a strong team culture.
- Benefits: Competitive salary starting at £30,049, career development, and a diverse workplace.
- Why this job: Make a real impact on safety and efficiency while growing your skills.
- Qualifications: Mechanical mindset, attention to detail, and teamwork skills are essential.
- Other info: Full training provided; great opportunities for career progression.
The predicted salary is between 30049 - 42069 £ per year.
The Service Technician plays a key role in delivering safe, reliable, and high-quality support for Tractel UK’s lifting, height-safety, and load-handling solutions. This role is responsible for the maintenance, inspection, and repair of Tractel equipment, ensuring full compliance with UK safety regulations and company standards, by providing expert technical service, clear documentation, and professional customer support. The Service Technician helps maintain Tractel’s reputation for safety, efficiency, and outstanding service while supporting the wider team in achieving operational and customer-satisfaction goals.
Key tasks & responsibilities:
- Perform maintenance, inspection, and repair of Tractel lifting/man riding, height-safety, and load-measurement equipment
- Carry out LOLER/PUWER inspections and ensure all work complies with relevant UK safety standards and Tractel procedures
- Diagnose mechanical and electrical faults and complete necessary corrective actions safely & efficiently
- Conduct site visits at customer sites, to inspect and problem solve client machines
- Prepare detailed service reports, inspection certificates, and documentation for customers and internal systems
- Provide technical support and product knowledge to customers both on-site and remotely
- Work collaboratively with the service team, sales team, and technical support to ensure customer satisfaction
- Participate in training to remain current on Tractel products, safety standards, and new technologies
Company Values:
- Take ownership
- Move fast & deliver
Safety & Compliance:
- Follow manuals to ensure product safety is maintained
- Adhere to all health and safety protocols, promoting a safe working environment for customers and colleagues
Qualifications & Competencies:
To be successful in this role you will have:
- Personal Attributes:
- Be mechanically minded
- Have a high attention to detail
- Be a team player
- A proactive problem solver
- Electrical knowledge would be advantageous, however full training will be provided
- Trade background would be advantageous
- Desired: Mechanical based NVQ would be advantageous, but not essential
What we offer in this role:
- A Global Company
- Starting salary £30,049 per annum, with the opportunity to progress within our Technician pathway.
- Career Development
- A Safety Focused Employer
- A Sustainable Business
- Value-based Culture
- Diverse Company
- Equal-Opportunity Employer
Service Technician employer: Tractel UK Ltd
Contact Detail:
Tractel UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Get to know the company inside out! Research Tractel UK’s products and values so you can show off your knowledge during interviews. This will help us see that you're genuinely interested in the role and ready to contribute.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for technical questions! Brush up on your mechanical and electrical knowledge, as well as safety regulations. We want to see that you can diagnose issues and provide solutions effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re keen on the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Show Your Technical Skills: When you're writing your application, make sure to highlight any relevant technical skills or experience you have. We want to see how your background aligns with the role of Service Technician, so don’t hold back on showcasing your mechanical and electrical knowledge!
Be Detail-Oriented: Attention to detail is key in this role, so reflect that in your application. Whether it’s your CV or cover letter, ensure everything is clear, concise, and free from errors. This will show us that you take pride in your work and understand the importance of precision.
Demonstrate Team Spirit: We love team players! In your application, share examples of how you've worked collaboratively in the past. Highlighting your ability to support and communicate with others will resonate well with our company values.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Tractel UK!
How to prepare for a job interview at Tractel UK Ltd
✨Know Your Stuff
Make sure you brush up on the technical aspects of lifting, height-safety, and load-handling equipment. Familiarise yourself with LOLER and PUWER regulations, as well as any specific Tractel products. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've diagnosed and resolved mechanical or electrical faults. Highlight your proactive approach to problem-solving, as this is a key attribute for a Service Technician. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Teamwork
Since the role involves working collaboratively with various teams, be ready to discuss how you've successfully worked in a team environment before. Share instances where you contributed to achieving team goals or supported colleagues, as this aligns with Tractel's value of being a team player.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the company culture, or how the service team collaborates with sales and technical support. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
