At a Glance
- Tasks: Deploy and maintain cutting-edge autonomous vehicles across the EMEA region.
- Company: Join TractEasy, a leader in autonomous vehicle solutions with a vibrant team culture.
- Benefits: Travel costs covered, competitive salary, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and learning.
- Why this job: Be at the forefront of innovative technology and make a real impact in the industry.
- Qualifications: Degree in Automotive or Robotics, plus experience in similar fields.
The predicted salary is between 40000 - 50000 £ per year.
Built by TLD, powered by EasyMile driverless technology. TractEasy is a joint venture between two industry leaders: TLD and EasyMile. It is an independent distributor of autonomous towing solutions with close cooperation and integration with its parent companies. Together, they offer the most advanced driverless technology on the market to airport and industrial clients. TractEasy delivers a turn‑key, full‑service solution for autonomous towing operations with EZTow. From project definition to installation, integration and daily operations, we support our customers throughout the process to make integration as seamless as possible with minimum impact on ongoing operations.
As the leader of autonomous vehicle solutions in industry and aviation, TractEasy is successfully and rapidly growing its business in the EMEA region. To match the needs for deployment, maintenance, support and training, we are looking for a skilled Field Service Engineer based in or around London, UK. As experts on our autonomous vehicle solutions, our Field Service Engineers are frequently travelling to our customer’s sites and help grow and scale our business with their skills and knowledge.
Mission
You as a Field Service Engineer will be responsible for deploying and maintaining the fleet of vehicles in the EMEA region, especially in the UK and Europe. You are TractEasy’s face to our customers, keeping our autonomous vehicles in operations and our customer satisfaction on highest levels. You will be leveraging your skills on‑site, via remote support as well as with training programs to help our customers achieve operational excellence with our autonomous vehicle solutions. You therefore are a key part of TractEasy’s future success by driving the continuous improvement of our processes and best practices, based on the knowledge and experience you’ll gain on the ground.
If you’re excited to take ownership, move fast, and help shape TractEasy’s future, this role is for you!
Activities
Your responsibilities will include:
- Coordinating and performing the deployment and entry into service of our autonomous vehicles, with the support of the dedicated Project Manager
- Managing the vehicle’s commissioning process, validating the vehicle setup, its deployment and the product support/improvement with your hands‑on feedback
- Performing mechanical and electrical maintenance interventions on the vehicles whenever necessary
- Hands‑on installation and configuration of autonomous hardware and software components as needed
- Delivering basic and advanced training sessions, assisting trained customers in the operation and deployment of TractEasy’s autonomous vehicles
- Providing remote assistance to our customers through our support system
- Participating, along with the Project Manager, on the on‑road authorization processes, by performing tests and delivering documentation to the relevant authorities/regulatory bodies
- Reporting of risks, issues and variations in project scope, as well as supporting the development and implementation of risk management and mitigation plans
- Participating in the continuous improvement of our autonomous vehicle solutions – from deployment to maintenance to best practices in operations
We’re building the future: You’ll be working on cutting‑edge technology, driving the future of autonomous vehicle solutions in industry and aviation as the market leader.
Great team: You’ll be working with a young, international and highly motivated team of experts – building a career while learning from the best with a great culture, regular team‑events, learning and development activities.
Our customers: We work with major international industry leaders that are trusting TractEasy’s solutions.
Broad network: Strong international network with TractEasy / TLD / EasyMile offices in major locations around the world.
Location: London region or Manchester region, UK.
Travel: Travel costs are covered by the company.
Your profile
There is no typical profile at TractEasy, we all come from different backgrounds and that is what makes us strong! Don’t hesitate to apply if you are motivated and interested by innovative transportation and technologies.
Requirements
- Technician/Bachelor Degree in the Automotive or Robotic or similar field is required
- At least 3 years of experience as technician or engineer in the automotive, robotic or similar industries
- Basic knowledge of CanBus technology, vehicle maintenance, electrical systems and hydraulic systems is a plus
- Possess a valid driving license
- Hands‑on, proactive, and comfortable working in a fast‑paced, ambiguous environment
- Structured thinker with a problem‑solving mindset
- Curious and eager to learn across different domains (ops, product, sales)
- Team player who can also take ownership of tasks independently
- Experience in automotive, robotic or similar industries is a big plus
- Good presentation and communication skills
- Proactive with a strong customer and team focus, as well as a passion for service excellence
- Able to work independently
- Self‑starter with strong capability to interact and work in a multinational environment
- Strong technical acumen and problem‑solving skills, with the ability to adapt to a dynamic and fast‑paced environment
- Business fluent (written and spoken) English
- Arabic, German or French is a plus due to the market and the company’s locations
Recruitment process
- First call with recruitment team
- Technical interview with the lead technical support engineer
- Interview with one of our Project Managers
- Final interview with our Global Director
This position is open to all qualified candidates (m/f/d). We are committed to equal opportunity and non‑discrimination. Selection decisions are based solely on qualifications, experience, and business requirements.
Field Service Engineer employer: TractEasy
TractEasy is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Field Service Engineer, you will be part of a young, international team dedicated to advancing autonomous vehicle technology, with ample opportunities for professional growth and development. Located in the vibrant London region, we provide comprehensive support for your travel needs and foster a culture of learning through regular team events and training sessions, ensuring that you thrive while contributing to our mission of operational excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service Engineer role you’re after at TractEasy.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at TractEasy a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at TractEasy.
✨Apply Through Company Websites
When you spot a role like Field Service Engineer at TractEasy, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at TractEasy a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to TractEasy specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at TractEasy
✨Brush Up on Core Engineering Principles
Before heading into the interview with TractEasy, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like TractEasy want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
