At a Glance
- Tasks: Manage supplier relationships and negotiate contracts across the EMEA region.
- Company: Join The Travel Corporation, a leader in creating enriching travel experiences.
- Benefits: Hybrid work model, international travel opportunities, and a commitment to sustainability.
- Other info: Dynamic role with opportunities for growth in the travel industry.
- Why this job: Be part of a passionate team dedicated to delivering exceptional service and memorable moments.
- Qualifications: Fluent in English and French/German, with strong negotiation and relationship-building skills.
The predicted salary is between 40000 - 50000 € per year.
ABOUT US
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
OUR VALUES
- Driven by service
- An inherent passion for travel
- Commitment to our customers and to our people
- Commitment to social responsibility and our 5-year sustainability strategy
POSITION SUMMARY
The Supplier Relationship Manager is responsible for completing all aspects of contracting within the EMEA region on behalf of the brand. This includes, but is not limited to, Dining Experiences, Venues, Transport suppliers, Local Guides, Sightseeing services, Local Agents. The role requires strong negotiation skills combined with a creative approach to secure the best possible deals within budget. All activities must comply with the brand guidelines and meet the highest health and safety standards.
KEY RESPONSIBILITIES
- Build and maintain strong, long-term relationships with suppliers
- Act as the main point of contact, ensuring smooth communication, effective negotiation and quick resolution of issues
- Negotiate contracts, rates, and terms that align with budget and business goals
- Ensure all rate agreements, pricing models, and commercial terms are well-documented and clearly communicated to both internal stakeholders and suppliers
- Source new suppliers and ensure these are of the required standards to satisfy the specific demands of the brand
- Collaborate with cross-functional teams (e.g. finance, operations, product) to ensure they are up to date with any changes related to suppliers. Address any quality issues and answer promptly and efficiently any queries regarding contracted suppliers.
- Lead supplier onboarding and exit processes, ensuring smooth transitions
- Ensure all suppliers comply with legal, insurance, and safety requirements
- Understand the contracting region, the supplier and the competitive landscape
- Train and coach a Supplier Relationship Specialist and/or a Contracting Support Administrator
- Maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company
ROLE SUCCESS CRITERIA, EXPERTISE & SKILLS
- Strong negotiation, communication and relationship building skills
- Fluent in English. Very good level of French and/or German is a must
- Proven track record of negotiating rates and terms with ground service providers
- Ability to manage multiple suppliers and deadlines simultaneously
- Flexible and adaptable to changing priorities
- Highly organized with attention to detail and follow-through
- Ability to understand the need to meet agreed targets and deadlines whilst remaining positive, confident and approachable
TRAVEL & OTHER REQUIREMENTS
- Previous experience in the river cruise industry is an advantage
- Work Location: London - Hybrid (office & remote)
- Travel: International travel required, attend Trade shows and business events
- Driving license
- Excellent knowledge of Microsoft Office Package
Supplier Relationship Manager in London employer: Tracoin Services Ltd
At The Travel Corporation, we pride ourselves on being an exceptional employer that values passion, people, and purpose. Our hybrid work culture in London fosters collaboration and innovation, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. Join us to be part of a team that creates life-changing travel experiences and embraces social responsibility, all within a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Relationship Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your negotiation skills! Since the Supplier Relationship Manager role is all about securing the best deals, brush up on your negotiation techniques. Role-play with friends or use online resources to get comfortable with different scenarios.
✨Tip Number 3
Show off your language skills! If you’re fluent in French or German, make sure to highlight that in conversations. Use it when networking or during interviews to demonstrate your ability to communicate effectively with suppliers across EMEA.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us at The Travel Corporation. Make sure your application reflects your passion for travel and your commitment to service – it’ll help you stand out from the crowd!
We think you need these skills to ace Supplier Relationship Manager in London
Some tips for your application 🫡
Show Off Your Language Skills:Since fluency in French and/or German is a must, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in these languages, so don’t hold back!
Tailor Your Experience:When you’re writing about your past experiences, focus on those that relate directly to supplier management and negotiation. We love seeing how your background aligns with our values and the role’s requirements, so be specific!
Be Personable:We’re all about building relationships, so let your personality shine through in your application. Share anecdotes or examples that showcase your communication skills and ability to connect with others—this will help us see you as a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Tracoin Services Ltd
✨Brush Up on Your Language Skills
Since fluency in French and/or German is a must for this role, make sure to practice your language skills before the interview. Try to engage in conversations or even do mock interviews in the required language to boost your confidence.
✨Know the Company Inside Out
Familiarise yourself with The Travel Corporation's values and mission. Understanding their commitment to service and sustainability will help you align your answers with their ethos, showing that you're not just a fit for the role but also for the company culture.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation in this role, be ready to discuss your past experiences. Prepare specific examples where you've successfully negotiated contracts or resolved supplier issues, highlighting your approach and the outcomes.
✨Showcase Your Organisational Skills
The role requires managing multiple suppliers and deadlines, so be prepared to discuss how you stay organised. Share tools or methods you use to keep track of tasks and ensure nothing falls through the cracks, demonstrating your attention to detail.
