At a Glance
- Tasks: Negotiate contracts and build strong relationships with suppliers across the EMEA region.
- Company: Join The Travel Corporation, a leader in creating enriching travel experiences.
- Benefits: Hybrid work model, competitive salary, and opportunities for international travel.
- Other info: Dynamic role with opportunities for professional growth and teamwork.
- Why this job: Be part of a passionate team dedicated to delivering exceptional service and quality.
- Qualifications: Fluency in English and very good French and/or German required.
The predicted salary is between 45000 - 55000 £ per year.
ABOUT US
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
OUR VALUES
- Driven by service
- An inherent passion for travel
- Commitment to our customers and to our people
- Commitment to social responsibility and our 5-year sustainability strategy
POSITION SUMMARY
The Supplier Relationship Manager is responsible for completing all aspects of contracting within the EMEA region on behalf of the brand. This includes, but is not limited to, Dining Experiences, Venues, Transport suppliers, Local Guides, Sightseeing services, Local Agents. The role requires strong negotiation skills combined with a creative approach to secure the best possible deals within budget. All activities must comply with the brand guidelines and meet the highest health and safety standards.
KEY RESPONSIBILITIES
- Build and maintain strong, long-term relationships with suppliers
- Act as the main point of contact, ensuring smooth communication, effective negotiation and quick resolution of issues
- Negotiate contracts, rates, and terms that align with budget and business goals
- Ensure all rate agreements, pricing models, and commercial terms are well-documented and clearly communicated to both internal stakeholders and suppliers
- Source new suppliers and ensure these are of the required standards to satisfy the specific demands of the brand
- Collaborate with cross-functional teams (e.g. finance, operations, product) to ensure they are up to date with any changes related to suppliers
- Address any quality issues and answer promptly and efficiently any queries regarding contracted suppliers
- Lead supplier onboarding and exit processes, ensuring smooth transitions
- Ensure all suppliers comply with legal, insurance, and safety requirements
- Understand the contracting region, the supplier and the competitive landscape
- Train and coach a Supplier Relationship Specialist and/or a Contracting Support Administrator
- Maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company
ROLE SUCCESS CRITERIA, EXPERTISE & SKILLS
- Strong negotiation, communication and relationship building skill
- Fluent in English. Very good level of French and/or German is a must
- Proven track record of negotiating rates and terms with ground service providers
- Ability to manage multiple suppliers and deadlines simultaneously
- Flexible and adaptable to changing priorities
- Highly organized with attention to detail and follow-through
- Ability to understand the need to meet agreed targets and deadlines whilst remaining positive, confident and approachable
TRAVEL & OTHER REQUIREMENTS
- Previous experience in the river cruise industry is an advantage
- Work Location: London - Hybrid (office & remote)
- Travel: International travel required, attend Trade shows and business events
- Driving license
- Excellent knowledge of Microsoft Office Package
Supplier Relationship Manager in England employer: Tracoin Services Ltd
At The Travel Corporation, we pride ourselves on being an exceptional employer that values passion, people, and purpose. Our hybrid work culture in London promotes flexibility and collaboration, allowing our employees to thrive while creating enriching travel experiences. With a commitment to employee growth and a focus on social responsibility, we offer unique opportunities for professional development and the chance to make a meaningful impact in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Relationship Manager in England
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at The Travel Corporation. Use LinkedIn to connect and engage with them. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Brush up on your negotiation skills! Since the role requires strong negotiation abilities, practice your pitch and be ready to showcase how you can secure the best deals. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your language skills! If you're fluent in French and/or German, make sure to highlight this in conversations. It’s a key requirement for the job, so don’t be shy about using it when networking or during interviews.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining us. Make sure your application reflects your passion for travel and aligns with our values of service and commitment.
We think you need these skills to ace Supplier Relationship Manager in England
Some tips for your application 🫡
Show Off Your Language Skills:Since fluency in French and/or German is a must, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in these languages, so don’t hold back!
Tailor Your Experience:When you're writing about your past experiences, focus on those that relate directly to supplier management and negotiation. We love seeing how you've built relationships and secured great deals, so give us the juicy details!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to break down your skills and achievements – it makes our job easier!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at TTC!
How to prepare for a job interview at Tracoin Services Ltd
✨Brush Up on Your Language Skills
Since fluency in French and/or German is a must for this role, make sure you practice speaking and writing in these languages. Prepare to demonstrate your language skills during the interview by discussing your previous experiences or even role-playing scenarios that might come up in the job.
✨Know Your Suppliers
Research the types of suppliers The Travel Corporation works with, especially in the EMEA region. Familiarise yourself with their dining experiences, transport options, and local guides. This knowledge will help you speak confidently about how you can build and maintain strong relationships with these suppliers.
✨Show Off Your Negotiation Skills
Prepare examples of past negotiations you've successfully handled. Be ready to discuss your approach to securing deals within budget while maintaining quality. Highlight any creative strategies you've used to overcome challenges in negotiations, as this will showcase your problem-solving abilities.
✨Demonstrate Team Spirit
The role requires collaboration with cross-functional teams, so be prepared to share examples of how you've worked effectively in a team environment. Emphasise your ability to communicate clearly and resolve issues quickly, as well as your commitment to supporting your colleagues and fostering a positive work atmosphere.
