At a Glance
- Tasks: Manage supplier relationships and negotiate contracts across the EMEA region.
- Company: Join The Travel Corporation, a leader in creating enriching travel experiences.
- Benefits: Hybrid work model, international travel opportunities, and a commitment to sustainability.
- Other info: Dynamic role with opportunities for growth in the travel industry.
- Why this job: Be part of a passionate team dedicated to delivering exceptional service and unforgettable moments.
- Qualifications: Fluent in English and French/German, with strong negotiation and relationship-building skills.
The predicted salary is between 40000 - 50000 € per year.
ABOUT US
Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference.
OUR VALUES
- Driven by service
- An inherent passion for travel
- Commitment to our customers and to our people
- Commitment to social responsibility and our 5-year sustainability strategy
POSITION SUMMARY
The Supplier Relationship Manager is responsible for completing all aspects of contracting within the EMEA region on behalf of the brand. This includes, but is not limited to, Dining Experiences, Venues, Transport suppliers, Local Guides, Sightseeing services, Local Agents. The role requires strong negotiation skills combined with a creative approach to secure the best possible deals within budget. All activities must comply with the brand guidelines and meet the highest health and safety standards.
KEY RESPONSIBILITIES
- Build and maintain strong, long-term relationships with suppliers
- Act as the main point of contact, ensuring smooth communication, effective negotiation and quick resolution of issues
- Negotiate contracts, rates, and terms that align with budget and business goals
- Ensure all rate agreements, pricing models, and commercial terms are well-documented and clearly communicated to both internal stakeholders and suppliers
- Source new suppliers and ensure these are of the required standards to satisfy the specific demands of the brand
- Collaborate with cross-functional teams (e.g. finance, operations, product) to ensure they are up to date with any changes related to suppliers. Address any quality issues and answer promptly and efficiently any queries regarding contracted suppliers.
- Lead supplier onboarding and exit processes, ensuring smooth transitions
- Ensure all suppliers comply with legal, insurance, and safety requirements
- Understand the contracting region, the supplier and the competitive landscape
- Train and coach a Supplier Relationship Specialist and/or a Contracting Support Administrator
- Maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company
ROLE SUCCESS CRITERIA, EXPERTISE & SKILLS
- Strong negotiation, communication and relationship building skills
- Fluent in English. Very good level of French and/or German is a must
- Proven track record of negotiating rates and terms with ground service providers
- Ability to manage multiple suppliers and deadlines simultaneously
- Flexible and adaptable to changing priorities
- Highly organized with attention to detail and follow-through
- Ability to understand the need to meet agreed targets and deadlines whilst remaining positive, confident and approachable
TRAVEL & OTHER REQUIREMENTS
- Previous experience in the river cruise industry is an advantage
- Work Location: London - Hybrid (office & remote)
- Travel: International travel required, attend Trade shows and business events
- Driving license
- Excellent knowledge of Microsoft Office Package
Supplier Relationship Manager in City of London employer: Tracoin Services Ltd
At The Travel Corporation, we pride ourselves on being an exceptional employer that values passion, people, and purpose. Our hybrid work culture in London fosters collaboration and innovation, while our commitment to employee growth ensures that you will have ample opportunities to develop your skills and advance your career. Join us to be part of a team that creates life-changing travel experiences and embraces social responsibility, all within a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Relationship Manager in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your negotiation skills! When you get the chance to chat with hiring managers or recruiters, share examples of how you've successfully negotiated contracts or built strong supplier relationships. This will highlight your fit for the Supplier Relationship Manager role.
✨Tip Number 3
Brush up on your language skills! Since fluency in French and/or German is a must, practice speaking and writing in these languages. Consider joining a language exchange group or using apps to keep your skills sharp before interviews.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining us. Make sure to tailor your application to reflect your passion for travel and how you align with our values at The Travel Corporation.
We think you need these skills to ace Supplier Relationship Manager in City of London
Some tips for your application 🫡
Show Off Your Language Skills:Since fluency in French and/or German is a must, make sure to highlight your language skills right at the top of your application. We want to see how you can communicate effectively in these languages, so don’t hold back!
Tailor Your Experience:When you’re writing your application, focus on your experience with supplier relationships and negotiation. Use specific examples that showcase your skills and how they align with our values of service and commitment.
Be Personable:We love a bit of personality! Don’t be afraid to let your passion for travel shine through in your application. Share why you’re excited about the role and how you can contribute to creating enriching experiences for our guests.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Tracoin Services Ltd
✨Brush Up on Your Language Skills
Since fluency in French and/or German is a must, make sure to practice speaking and understanding these languages before the interview. Consider having a mock conversation with a friend or using language apps to boost your confidence.
✨Know the Company Inside Out
Familiarise yourself with The Travel Corporation's values and mission. Understand their commitment to service and sustainability. This will help you align your answers with their ethos and show that you're genuinely interested in being part of their team.
✨Prepare for Negotiation Scenarios
As a Supplier Relationship Manager, negotiation skills are key. Think of examples from your past experiences where you successfully negotiated contracts or resolved issues. Be ready to discuss your approach and the outcomes during the interview.
✨Showcase Your Organisational Skills
The role requires managing multiple suppliers and deadlines. Prepare to share specific strategies you use to stay organised and ensure follow-through on tasks. Highlight any tools or methods that help you keep everything on track.
