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- Tasks: Conduct virtual demos and support clients in adopting our eQMS platform.
- Company: Join Trackmedium, a leading cloud-based Quality Management System provider.
- Benefits: Remote work, career growth, and hands-on training in quality management.
- Why this job: Make a real impact by helping organizations improve their quality processes.
- Qualifications: 3+ years in Quality Management with strong communication skills.
- Other info: Dynamic role with opportunities to engage with international clients.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about Quality Management, compliance, and helping organizations improve how they work? We are seeking a full-time remote eQMS Pre-Sales & Application Specialist. The role involves conducting virtual product demonstrations, providing technical quality expertise during the pre-sales process, supporting sales teams by showcasing the platform’s features, benefits, ROI by creating tailored solutions to meet customer requirements. The specialist will be responsible for addressing client quality inquiries, assisting with onboarding and training, and delivering ongoing support to ensure client success. A key part of the role is building strong customer relationships to facilitate adoption of Trackmedium eQMS.
In this role, you’ll combine your quality management expertise with strong communication and business skills to demonstrate how Trackmedium eQMS helps organizations simplify compliance, improve audit readiness, and strengthen their quality culture. You’ll be working with international clients across various industries, so excellent English communication skills are essential.
This position is ideal for professionals with a quality management background who enjoy engaging with clients, presenting solutions, and supporting successful implementations. Any required technical expertise can be learned on the job through hands-on training with our team.
Key Responsibilities- Deliver engaging live and virtual demonstrations of Trackmedium eQMS, tailored to international customers from diverse industries (manufacturing, logistics, healthcare, etc.)
- Explain how Trackmedium helps organizations manage compliance, audits, CAPA, document control, and risk management more effectively
- Support new customers through onboarding and configuration to ensure smooth adoption of the platform
- Conduct training sessions and webinars to help users gain full value from their eQMS
- Provide ongoing customer success support and maintain long-term relationships with clients
- Gather feedback from customers and demos to help the product team enhance features and workflows
- Minimum of 3 years of experience in Quality Management, preferably in eQMS implementation, auditing, or compliance roles
- Strong understanding of Quality Management Systems (QMS/eQMS) and standards such as ISO 9001, IATF 16949, or ISO 13485
- Familiarity with eQMS or other management systems software — training will be provided to develop the required product knowledge
- Excellent English communication and presentation skills (verbal and written)
- Strong interpersonal skills and confidence engaging with international clients at all organizational levels
- Organized, proactive, and customer-focused, with the ability to manage multiple clients and priorities
- Eagerness to learn new tools and technologies that support Quality Management and compliance
At Trackmedium, we help organizations worldwide streamline compliance, improve audit readiness, and enhance quality performance through an intuitive, cloud-based eQMS platform. You’ll play a key role in helping customers succeed - from their first demo to onboarding, training, and continuous improvement - while developing your career in an environment that values growth, collaboration, and innovation.
Trackmedium LLC, based in California, is a leading provider of a cloud-based Quality Management System designed for organizations across various industries such as manufacturing, healthcare, and software. The platform streamlines essential processes like quality management, audits, document control, CAPA, and health & safety compliance using a flexible, modular structure delivered through a SaaS model. By enhancing workflow efficiency, reducing operational costs, and ensuring compliance with global standards like ISO 9001, ISO 13485 and IATF 16949, Trackmedium eQMS empowers organizations to achieve optimal quality and operational excellence.
eQMS Pre-Sales & Application Specialist in Telford employer: Trackmedium eQMS
Contact Detail:
Trackmedium eQMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eQMS Pre-Sales & Application Specialist in Telford
✨Tip Number 1
Get to know the company inside out! Before any interview, dive into Trackmedium's mission, values, and the eQMS platform. This will help us tailor your responses and show genuine interest in how you can contribute to their success.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family where you can showcase your knowledge of Quality Management Systems. This will boost your confidence and help you articulate how your experience aligns with the role.
✨Tip Number 3
Don’t forget to prepare questions! Think about what you want to know regarding the onboarding process or how Trackmedium supports its clients post-implementation. This shows that you’re proactive and genuinely interested in the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your enthusiasm for the position can leave a lasting impression. Plus, it keeps the conversation going and shows your commitment to joining the team.
We think you need these skills to ace eQMS Pre-Sales & Application Specialist in Telford
Some tips for your application 🫡
Show Your Passion for Quality Management: When writing your application, let your enthusiasm for quality management and compliance shine through. We want to see how your experience aligns with our mission to help organizations improve their processes.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that match the eQMS Pre-Sales & Application Specialist role. We love seeing how you can bring value to our team and clients!
Highlight Your Communication Skills: Since this role involves engaging with international clients, emphasise your excellent English communication skills. Share examples of how you've successfully communicated complex ideas in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Trackmedium eQMS
✨Know Your Quality Management Stuff
Make sure you brush up on your knowledge of Quality Management Systems, especially eQMS. Familiarise yourself with standards like ISO 9001 and IATF 16949. Being able to discuss these confidently will show that you’re the right fit for the role.
✨Practice Your Demos
Since you'll be delivering product demonstrations, practice makes perfect! Set up mock demos with friends or colleagues to refine your presentation skills. Tailor your approach to different industries to showcase your adaptability.
✨Engage with Real Scenarios
Think of real-life examples where you've successfully implemented quality management solutions. Be ready to share these stories during the interview to demonstrate your experience and how you can help clients succeed with Trackmedium eQMS.
✨Show Off Your Communication Skills
As this role involves engaging with international clients, your communication skills are key. Practice articulating complex ideas simply and clearly. Remember, it’s not just about what you say, but how you connect with your audience.
