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- Tasks: Conduct virtual demos and support clients in adopting our eQMS platform.
- Company: Join Trackmedium, a leading cloud-based Quality Management System provider.
- Benefits: Remote work, career growth, and hands-on training in quality management.
- Why this job: Make a real impact by helping organizations improve compliance and quality culture.
- Qualifications: 3+ years in Quality Management with strong communication skills.
- Other info: Dynamic role with international clients and opportunities for continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about Quality Management, compliance, and helping organizations improve how they work? We are seeking a full-time remote eQMS Pre-Sales & Application Specialist. The role involves conducting virtual product demonstrations, providing technical quality expertise during the pre-sales process, supporting sales teams by showcasing the platform’s features, benefits, ROI by creating tailored solutions to meet customer requirements. The specialist will be responsible for addressing client quality inquiries, assisting with onboarding and training, and delivering ongoing support to ensure client success. A key part of the role is building strong customer relationships to facilitate adoption of Trackmedium eQMS.
In this role, you’ll combine your quality management expertise with strong communication and business skills to demonstrate how Trackmedium eQMS helps organizations simplify compliance, improve audit readiness, and strengthen their quality culture. You’ll be working with international clients across various industries, so excellent English communication skills are essential.
This position is ideal for professionals with a quality management background who enjoy engaging with clients, presenting solutions, and supporting successful implementations. Any required technical expertise can be learned on the job through hands-on training with our team.
Key Responsibilities- Deliver engaging live and virtual demonstrations of Trackmedium eQMS, tailored to international customers from diverse industries (manufacturing, logistics, healthcare, etc.)
- Explain how Trackmedium helps organizations manage compliance, audits, CAPA, document control, and risk management more effectively
- Support new customers through onboarding and configuration to ensure smooth adoption of the platform
- Conduct training sessions and webinars to help users gain full value from their eQMS
- Provide ongoing customer success support and maintain long-term relationships with clients
- Gather feedback from customers and demos to help the product team enhance features and workflows
- Minimum of 3 years of experience in Quality Management, preferably in eQMS implementation, auditing, or compliance roles
- Strong understanding of Quality Management Systems (QMS/eQMS) and standards such as ISO 9001, IATF 16949, or ISO 13485
- Familiarity with eQMS or other management systems software — training will be provided to develop the required product knowledge
- Excellent English communication and presentation skills (verbal and written)
- Strong interpersonal skills and confidence engaging with international clients at all organizational levels
- Organized, proactive, and customer-focused, with the ability to manage multiple clients and priorities
- Eagerness to learn new tools and technologies that support Quality Management and compliance
At Trackmedium, we help organizations worldwide streamline compliance, improve audit readiness, and enhance quality performance through an intuitive, cloud-based eQMS platform. You’ll play a key role in helping customers succeed - from their first demo to onboarding, training, and continuous improvement - while developing your career in an environment that values growth, collaboration, and innovation.
Company DescriptionTrackmedium LLC, based in California, is a leading provider of a cloud-based Quality Management System designed for organizations across various industries such as manufacturing, healthcare, and software. The platform streamlines essential processes like quality management, audits, document control, CAPA, and health & safety compliance using a flexible, modular structure delivered through a SaaS model. By enhancing workflow efficiency, reducing operational costs, and ensuring compliance with global standards like ISO 9001, ISO 13485 and IATF 16949, Trackmedium eQMS empowers organizations to achieve optimal quality and operational excellence. The system boasts robust functionality across its key modules, including Document Control, Audit Management, CAPA, NCR and Training Management, among others, and serves as a vital tool for businesses striving to maintain quality management and compliance for audit-readiness, while driving continuous improvement.
eQMS Pre-Sales & Application Specialist in Plymouth employer: Trackmedium eQMS
Contact Detail:
Trackmedium eQMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eQMS Pre-Sales & Application Specialist in Plymouth
✨Tip Number 1
Get to know the company inside out! Before any interview, dive deep into Trackmedium's eQMS platform and understand its features. This way, when you chat with potential employers, you can showcase your knowledge and passion for their product.
✨Tip Number 2
Practice makes perfect! Set up mock demos with friends or family to refine your presentation skills. The more comfortable you are showcasing the platform, the better you'll connect with clients during real demonstrations.
✨Tip Number 3
Network like a pro! Join online forums or LinkedIn groups related to Quality Management. Engaging with industry professionals can lead to valuable insights and even job opportunities that might not be advertised.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Trackmedium team.
We think you need these skills to ace eQMS Pre-Sales & Application Specialist in Plymouth
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Quality Management and eQMS. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves engaging with international clients, it’s crucial to demonstrate your excellent English communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Your Customer Focus: We’re looking for someone who’s proactive and customer-focused. In your application, share examples of how you’ve successfully supported clients in the past, whether through onboarding, training, or ongoing support.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Trackmedium!
How to prepare for a job interview at Trackmedium eQMS
✨Know Your Quality Management Stuff
Make sure you brush up on your knowledge of Quality Management Systems, especially eQMS. Familiarise yourself with standards like ISO 9001 and IATF 16949. Being able to discuss these confidently will show that you’re the right fit for the role.
✨Tailor Your Demos
Since you'll be conducting product demonstrations, practice tailoring your presentations to different industries. Think about how Trackmedium eQMS can solve specific problems in manufacturing, healthcare, or logistics. This will help you connect better with potential clients.
✨Show Off Your Communication Skills
Excellent communication is key in this role. Prepare to demonstrate your verbal and written skills during the interview. You might even want to practice explaining complex concepts in simple terms, as you’ll need to do this with clients too!
✨Build Rapport with Interviewers
Remember, building strong relationships is crucial in this job. During the interview, engage with your interviewers, ask questions, and show genuine interest in their experiences. This will not only make a good impression but also reflect your ability to connect with clients.
