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- Tasks: Conduct virtual demos and support clients in adopting our eQMS platform.
- Company: Join Trackmedium, a leading cloud-based Quality Management System provider.
- Benefits: Remote work, hands-on training, and opportunities for career growth.
- Why this job: Make a real impact by helping organizations improve their quality management processes.
- Qualifications: 3+ years in Quality Management with strong communication skills.
- Other info: Dynamic role with international clients and a focus on collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about Quality Management, compliance, and helping organizations improve how they work? We are seeking a full-time remote eQMS Pre-Sales & Application Specialist. The role involves conducting virtual product demonstrations, providing technical quality expertise during the pre-sales process, supporting sales teams by showcasing the platform’s features, benefits, ROI by creating tailored solutions to meet customer requirements. The specialist will be responsible for addressing client quality inquiries, assisting with onboarding and training, and delivering ongoing support to ensure client success. A key part of the role is building strong customer relationships to facilitate adoption of Trackmedium eQMS.
In this role, you’ll combine your quality management expertise with strong communication and business skills to demonstrate how Trackmedium eQMS helps organizations simplify compliance, improve audit readiness, and strengthen their quality culture. You’ll be working with international clients across various industries, so excellent English communication skills are essential.
This position is ideal for professionals with a quality management background who enjoy engaging with clients, presenting solutions, and supporting successful implementations. Any required technical expertise can be learned on the job through hands-on training with our team.
Key Responsibilities- Deliver engaging live and virtual demonstrations of Trackmedium eQMS, tailored to international customers from diverse industries (manufacturing, logistics, healthcare, etc.)
- Explain how Trackmedium helps organizations manage compliance, audits, CAPA, document control, and risk management more effectively
- Support new customers through onboarding and configuration to ensure smooth adoption of the platform
- Conduct training sessions and webinars to help users gain full value from their eQMS
- Provide ongoing customer success support and maintain long-term relationships with clients
- Gather feedback from customers and demos to help the product team enhance features and workflows
- Minimum of 3 years of experience in Quality Management, preferably in eQMS implementation, auditing, or compliance roles
- Strong understanding of Quality Management Systems (QMS/eQMS) and standards such as ISO 9001, IATF 16949, or ISO 13485
- Familiarity with eQMS or other management systems software — training will be provided to develop the required product knowledge
- Excellent English communication and presentation skills (verbal and written)
- Strong interpersonal skills and confidence engaging with international clients at all organizational levels
- Organized, proactive, and customer-focused, with the ability to manage multiple clients and priorities
- Eagerness to learn new tools and technologies that support Quality Management and compliance
At Trackmedium, we help organizations worldwide streamline compliance, improve audit readiness, and enhance quality performance through an intuitive, cloud-based eQMS platform. You’ll play a key role in helping customers succeed - from their first demo to onboarding, training, and continuous improvement - while developing your career in an environment that values growth, collaboration, and innovation.
Trackmedium LLC, based in California, is a leading provider of a cloud-based Quality Management System designed for organizations across various industries such as manufacturing, healthcare, and software. The platform streamlines essential processes like quality management, audits, document control, CAPA, and health & safety compliance using a flexible, modular structure delivered through a SaaS model. By enhancing workflow efficiency, reducing operational costs, and ensuring compliance with global standards like ISO 9001, ISO 13485 and IATF 16949, Trackmedium eQMS empowers organizations to achieve optimal quality and operational excellence.
eQMS Pre-Sales & Application Specialist in Ipswich employer: Trackmedium eQMS
Contact Detail:
Trackmedium eQMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eQMS Pre-Sales & Application Specialist in Ipswich
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Trackmedium's mission, values, and the eQMS platform. This will help you tailor your responses and show genuine interest in how you can contribute to their success.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or family where you can showcase your quality management expertise. Focus on how you can help clients simplify compliance and improve audit readiness, just like the role requires.
✨Tip Number 3
Don’t forget to prepare questions for your interviewers! Ask about their current challenges with eQMS or how they envision the future of quality management. This shows you're not just interested in the job, but also in their journey.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your excitement about the role and how you can help Trackmedium succeed can leave a lasting impression. Plus, it keeps you on their radar!
We think you need these skills to ace eQMS Pre-Sales & Application Specialist in Ipswich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Quality Management and eQMS. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves engaging with international clients, it’s crucial to demonstrate your excellent English communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Your Customer Focus: We’re looking for someone who’s proactive and customer-focused. In your application, share examples of how you’ve successfully supported clients or improved their experiences in previous roles. This will show us you’re the right fit for building strong relationships.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Trackmedium.
How to prepare for a job interview at Trackmedium eQMS
✨Know Your Quality Management Stuff
Make sure you brush up on your knowledge of Quality Management Systems, especially eQMS. Familiarise yourself with standards like ISO 9001 and IATF 16949, as these will likely come up in conversation. Being able to speak confidently about how these systems work will impress the interviewers.
✨Showcase Your Communication Skills
Since this role involves engaging with international clients, practice your English communication skills. Prepare to demonstrate how you can explain complex concepts clearly and concisely. You might even want to do a mock presentation to get comfortable with showcasing solutions.
✨Tailor Your Approach
Research Trackmedium and its eQMS platform before the interview. Think about how you can tailor your responses to show how your experience aligns with their needs. Be ready to discuss specific examples of how you've helped clients improve compliance or quality management in the past.
✨Prepare for Client Scenarios
Anticipate questions about how you would handle client inquiries or onboarding processes. Think through some scenarios where you successfully supported clients in the past and be prepared to share those stories. This will highlight your customer-focused approach and problem-solving skills.
