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- Tasks: Conduct virtual demos and support clients in adopting our eQMS platform.
- Company: Join Trackmedium, a leading cloud-based Quality Management System provider.
- Benefits: Remote work, career growth, and hands-on training in quality management.
- Why this job: Make a real impact by helping organizations improve compliance and quality culture.
- Qualifications: 3+ years in Quality Management with strong communication skills.
- Other info: Dynamic role with international clients and opportunities for continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about Quality Management, compliance, and helping organizations improve how they work? We are seeking a full-time remote eQMS Pre-Sales & Application Specialist. The role involves conducting virtual product demonstrations, providing technical quality expertise during the pre-sales process, supporting sales teams by showcasing the platform’s features, benefits, ROI by creating tailored solutions to meet customer requirements. The specialist will be responsible for addressing client quality inquiries, assisting with onboarding and training, and delivering ongoing support to ensure client success. A key part of the role is building strong customer relationships to facilitate adoption of Trackmedium eQMS.
In this role, you’ll combine your quality management expertise with strong communication and business skills to demonstrate how Trackmedium eQMS helps organizations simplify compliance, improve audit readiness, and strengthen their quality culture. You’ll be working with international clients across various industries, so excellent English communication skills are essential.
This position is ideal for professionals with a quality management background who enjoy engaging with clients, presenting solutions, and supporting successful implementations. Any required technical expertise can be learned on the job through hands-on training with our team.
Key Responsibilities- Deliver engaging live and virtual demonstrations of Trackmedium eQMS, tailored to international customers from diverse industries (manufacturing, logistics, healthcare, etc.)
- Explain how Trackmedium helps organizations manage compliance, audits, CAPA, document control, and risk management more effectively
- Support new customers through onboarding and configuration to ensure smooth adoption of the platform
- Conduct training sessions and webinars to help users gain full value from their eQMS
- Provide ongoing customer success support and maintain long-term relationships with clients
- Gather feedback from customers and demos to help the product team enhance features and workflows
- Minimum of 3 years of experience in Quality Management, preferably in eQMS implementation, auditing, or compliance roles
- Strong understanding of Quality Management Systems (QMS/eQMS) and standards such as ISO 9001, IATF 16949, or ISO 13485
- Familiarity with eQMS or other management systems software — training will be provided to develop the required product knowledge
- Excellent English communication and presentation skills (verbal and written)
- Strong interpersonal skills and confidence engaging with international clients at all organizational levels
- Organized, proactive, and customer-focused, with the ability to manage multiple clients and priorities
- Eagerness to learn new tools and technologies that support Quality Management and compliance
At Trackmedium, we help organizations worldwide streamline compliance, improve audit readiness, and enhance quality performance through an intuitive, cloud-based eQMS platform. You’ll play a key role in helping customers succeed - from their first demo to onboarding, training, and continuous improvement - while developing your career in an environment that values growth, collaboration, and innovation.
Company DescriptionTrackmedium LLC, based in California, is a leading provider of a cloud-based Quality Management System designed for organizations across various industries such as manufacturing, healthcare, and software. The platform streamlines essential processes like quality management, audits, document control, CAPA, and health & safety compliance using a flexible, modular structure delivered through a SaaS model. By enhancing workflow efficiency, reducing operational costs, and ensuring compliance with global standards like ISO 9001, ISO 13485 and IATF 16949, Trackmedium eQMS empowers organizations to achieve optimal quality and operational excellence. The system boasts robust functionality across its key modules, including Document Control, Audit Management, CAPA, NCR and Training Management, among others, and serves as a vital tool for businesses striving to maintain quality management and compliance for audit-readiness, while driving continuous improvement.
eQMS Pre-Sales & Application Specialist in Edinburgh employer: Trackmedium eQMS
Contact Detail:
Trackmedium eQMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eQMS Pre-Sales & Application Specialist in Edinburgh
✨Tip Number 1
Get to know the company inside out! Before any interview, dive into Trackmedium's mission, values, and the eQMS platform. This way, you can tailor your responses and show how your quality management expertise aligns perfectly with what they do.
✨Tip Number 2
Practice makes perfect! Set up mock demos with friends or colleagues to refine your presentation skills. The more comfortable you are showcasing the eQMS features, the more confident you'll be during the actual interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to referrals, which can be a game-changer in landing that role.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a thank-you email expressing your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace eQMS Pre-Sales & Application Specialist in Edinburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Quality Management and eQMS. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills: Since this role involves engaging with international clients, it’s crucial to demonstrate your excellent English communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Your Customer Focus: We’re looking for someone who’s proactive and customer-focused. In your application, share examples of how you’ve successfully supported clients or improved their experiences in previous roles. This will show us you’re the right fit for building strong relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team at Trackmedium!
How to prepare for a job interview at Trackmedium eQMS
✨Know Your Quality Management Stuff
Make sure you brush up on your knowledge of Quality Management Systems, especially eQMS and relevant standards like ISO 9001. Being able to discuss these topics confidently will show that you’re not just familiar with the concepts but can also apply them in real-world scenarios.
✨Tailor Your Demos
Since the role involves conducting product demonstrations, practice tailoring your presentations to different industries. Think about how Trackmedium eQMS can specifically benefit sectors like manufacturing or healthcare, and be ready to showcase those insights during your interview.
✨Engage Like a Pro
Strong communication skills are key for this role. During the interview, focus on demonstrating your ability to engage with clients. Use examples from your past experiences where you successfully built relationships or resolved client issues to highlight your interpersonal skills.
✨Show Your Eagerness to Learn
The job mentions that technical expertise can be learned on the job, so don’t hesitate to express your eagerness to learn new tools and technologies. Share any past experiences where you quickly adapted to new systems or processes, as this will show your proactive attitude.
