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- Tasks: Conduct virtual demos and support clients in adopting our eQMS platform.
- Company: Join Trackmedium, a leading cloud-based Quality Management System provider.
- Benefits: Remote work, career growth, and hands-on training opportunities.
- Why this job: Make a real impact by helping organizations improve their quality management processes.
- Qualifications: 3+ years in Quality Management with strong communication skills.
- Other info: Dynamic role with international clients and a focus on collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about Quality Management, compliance, and helping organizations improve how they work? We are seeking a full-time remote eQMS Pre-Sales & Application Specialist. The role involves conducting virtual product demonstrations, providing technical quality expertise during the pre-sales process, supporting sales teams by showcasing the platform’s features, benefits, ROI by creating tailored solutions to meet customer requirements. The specialist will be responsible for addressing client quality inquiries, assisting with onboarding and training, and delivering ongoing support to ensure client success. A key part of the role is building strong customer relationships to facilitate adoption of Trackmedium eQMS.
In this role, you’ll combine your quality management expertise with strong communication and business skills to demonstrate how Trackmedium eQMS helps organizations simplify compliance, improve audit readiness, and strengthen their quality culture. You’ll be working with international clients across various industries, so excellent English communication skills are essential.
This position is ideal for professionals with a quality management background who enjoy engaging with clients, presenting solutions, and supporting successful implementations. Any required technical expertise can be learned on the job through hands-on training with our team.
Key Responsibilities- Deliver engaging live and virtual demonstrations of Trackmedium eQMS, tailored to international customers from diverse industries (manufacturing, logistics, healthcare, etc.)
- Explain how Trackmedium helps organizations manage compliance, audits, CAPA, document control, and risk management more effectively
- Support new customers through onboarding and configuration to ensure smooth adoption of the platform
- Conduct training sessions and webinars to help users gain full value from their eQMS
- Provide ongoing customer success support and maintain long-term relationships with clients
- Gather feedback from customers and demos to help the product team enhance features and workflows
- Minimum of 3 years of experience in Quality Management, preferably in eQMS implementation, auditing, or compliance roles
- Strong understanding of Quality Management Systems (QMS/eQMS) and standards such as ISO 9001, IATF 16949, or ISO 13485
- Familiarity with eQMS or other management systems software — training will be provided to develop the required product knowledge
- Excellent English communication and presentation skills (verbal and written)
- Strong interpersonal skills and confidence engaging with international clients at all organizational levels
- Organized, proactive, and customer-focused, with the ability to manage multiple clients and priorities
- Eagerness to learn new tools and technologies that support Quality Management and compliance
At Trackmedium, we help organizations worldwide streamline compliance, improve audit readiness, and enhance quality performance through an intuitive, cloud-based eQMS platform. You’ll play a key role in helping customers succeed - from their first demo to onboarding, training, and continuous improvement - while developing your career in an environment that values growth, collaboration, and innovation.
Trackmedium LLC, based in California, is a leading provider of a cloud-based Quality Management System designed for organizations across various industries such as manufacturing, healthcare, and software. The platform streamlines essential processes like quality management, audits, document control, CAPA, and health & safety compliance using a flexible, modular structure delivered through a SaaS model. By enhancing workflow efficiency, reducing operational costs, and ensuring compliance with global standards like ISO 9001, ISO 13485 and IATF 16949, Trackmedium eQMS empowers organizations to achieve optimal quality and operational excellence.
eQMS Pre-Sales & Application Specialist in Chelmsford employer: Trackmedium eQMS
Contact Detail:
Trackmedium eQMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eQMS Pre-Sales & Application Specialist in Chelmsford
✨Tip Number 1
Get to know the company inside out! Before any interview, dive into Trackmedium's mission, values, and products. This will not only help you tailor your responses but also show that you're genuinely interested in what we do.
✨Tip Number 2
Practice makes perfect! Set up mock demos with friends or colleagues to refine your presentation skills. The more comfortable you are showcasing our eQMS platform, the better you'll connect with potential clients during real demos.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and expectations. Plus, they might even share tips that could give you an edge in the hiring process.
✨Tip Number 4
Don’t forget to follow up! After interviews or demos, send a thank-you email expressing your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace eQMS Pre-Sales & Application Specialist in Chelmsford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Quality Management and eQMS. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Show Off Your Communication Skills: Since this role involves engaging with international clients, it’s crucial to demonstrate your excellent English communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Your Customer Focus: We’re looking for someone who’s proactive and customer-focused. Share examples of how you’ve successfully supported clients in the past, whether through onboarding, training, or ongoing support. This will show us you’re the right fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Trackmedium eQMS
✨Know Your Quality Management Stuff
Make sure you brush up on your knowledge of Quality Management Systems, especially eQMS and relevant standards like ISO 9001. Being able to discuss these topics confidently will show that you're not just familiar with the concepts but can also apply them in real-world scenarios.
✨Tailor Your Demos
Since you'll be conducting product demonstrations, practice tailoring your presentations to different industries. Think about how Trackmedium eQMS can specifically benefit sectors like manufacturing or healthcare, and prepare examples that resonate with potential clients.
✨Engage and Build Relationships
During the interview, highlight your interpersonal skills and past experiences where you've successfully built relationships with clients. Show that you understand the importance of customer success and how it ties into the role of a Pre-Sales & Application Specialist.
✨Show Your Eagerness to Learn
Emphasise your willingness to learn new tools and technologies. Since the role involves ongoing support and training, demonstrating a proactive attitude towards learning will make you stand out as a candidate who is ready to grow with the company.
