Hybrid Customer Service Team Lead β€” Multi-Channel Excellence in Uxbridge

Hybrid Customer Service Team Lead β€” Multi-Channel Excellence in Uxbridge

Uxbridge Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Tracker

At a Glance

  • Tasks: Lead a dynamic customer service team and enhance customer satisfaction in a hybrid setting.
  • Company: Tracker, a forward-thinking company based in Uxbridge.
  • Benefits: Competitive salary, comprehensive benefits, and support for your wellbeing.
  • Other info: Join a positive team culture with opportunities for personal and professional growth.
  • Why this job: Make a real difference in customer experience while developing your leadership skills.
  • Qualifications: Proven experience in customer service leadership and strong coaching abilities.

The predicted salary is between 30000 - 40000 Β£ per year.

Tracker in Uxbridge is seeking a Customer Service Team Leader to oversee service delivery and team development in a hybrid working environment. In this hands-on leadership role, you will manage customer interactions and drive initiatives to enhance customer satisfaction.

The ideal candidate will have significant experience in customer service leadership, exceptional complaint resolution abilities, and strong coaching skills. You'll play a key role in improving service quality and fostering a positive team culture.

Tracker offers a competitive salary and benefits package to support your wellbeing.

Hybrid Customer Service Team Lead β€” Multi-Channel Excellence in Uxbridge employer: Tracker

Tracker in Uxbridge is an exceptional employer that prioritises employee wellbeing and development within a dynamic hybrid working environment. With a strong focus on fostering a positive team culture, employees benefit from comprehensive training and growth opportunities, alongside a competitive salary and benefits package that truly values their contributions. Join us to make a meaningful impact in customer service excellence while enjoying a supportive and collaborative workplace.

Tracker

Contact Details:

Tracker Recruitment Team

We think you need these skills to ace Hybrid Customer Service Team Lead β€” Multi-Channel Excellence in Uxbridge

Customer Service Leadership
Complaint Resolution
Coaching Skills
Service Quality Improvement
Team Development
Customer Satisfaction Enhancement
Hybrid Working Environment Management