Growth-Focused Customer Experience Lead in City of London

A leading technology firm in London is seeking a Customer Experience Manager to transform customer success strategies. You will build and mentor a high-performing team while managing key accounts and ensuring customer satisfaction. The ideal candidate has experience in B2B SaaS environments, strong leadership skills, and a track record of achieving high renewal rates. This is a unique opportunity to impact the customer journey significantly and be part of an AI transformation journey. #J-18808-Ljbffr