At a Glance
- Tasks: Lead HR and operations strategy to build a high-performing culture in a growing law firm.
- Company: Join Tracey Moloney Family Law, a modern and ambitious boutique law firm.
- Benefits: Competitive salary, performance bonus, hybrid working, and genuine career progression.
- Other info: Collaborative culture with significant autonomy and opportunities for leadership growth.
- Why this job: Shape the future of a fast-growing firm and make a real impact on its success.
- Qualifications: CIPD Level 5 or equivalent, strong HR experience, and strategic thinking skills.
The predicted salary is between 45000 - 70000 £ per year.
Location: Chippenham / Hybrid
Salary: £45,000–£70,000 + Performance Bonus
About Us
Tracey Moloney Family Law is one of the UK’s fastest-growing boutique family law firms, built on the nationally recognised Legal Queen brand. We combine exceptional legal expertise with a modern, people-focused approach and ambitious growth plans. As we continue to scale, we are looking for an experienced HR & Operations Director to help build the infrastructure, culture, and systems needed for the next phase of growth.
The Role
This is a senior leadership position with significant influence across the business. Reporting directly to the Managing Director, you will lead the people, operations, and organisational development strategy of a rapidly growing law firm. You will be responsible for creating scalable systems, strengthening culture and performance, improving operational efficiency, and helping shape the long-term direction of the business. This role is ideal for someone commercially minded, highly organised, and passionate about building high-performing teams within a modern professional services environment.
Key Responsibilities
- HR & People
- Lead recruitment strategy, onboarding, and retention initiatives
- Oversee performance management, appraisals, and employee development
- Develop training pathways and internal progression structures
- Support managers with people-related matters and team performance
- Foster a positive, ambitious, and high-performing workplace culture
- Operations
- Design and improve operational systems and workflows
- Streamline office operations, policies, and compliance processes
- Partner with finance on workforce planning and reporting dashboards
- Monitor KPIs and operational performance across the business
- Drive efficiency, accountability, and continuous improvement
- Leadership
- Work closely with the Managing Director on strategic growth plans
- Help shape the future structure and scalability of the business
- Support implementation of new technology and operational tools
- Act as a key member of the senior leadership team
What We’re Looking For
- CIPD Level 5 qualification or equivalent experience
- Strong HR and operational leadership experience
- Experience within professional services or legal sector preferred
- Proven ability to build scalable systems in growing businesses
- Commercial awareness and strategic thinking
- Excellent communication and leadership skills
- Highly organised with strong problem-solving ability
- A proactive, solutions-focused mindset
What We Offer
- Competitive salary with performance bonus
- Hybrid and flexible working
- Significant autonomy and direct impact on the business
- Opportunity to join a fast-growing and modern law firm
- Genuine progression into senior leadership as the business scales
- Collaborative, ambitious, and supportive working culture
Why Join Us?
We are not a traditional law firm. We are building a modern, high-performance business with strong values, ambitious growth plans, and a nationally recognised brand. This is an opportunity to join at an exciting stage of growth and play a key role in shaping the future of the firm.
Apply
Please send your CV and a short cover letter to:
Director Human Resources Operations in Chippenham employer: Tracey Moloney Family Law
Tracey Moloney Family Law is an exceptional employer, offering a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary and performance bonus, along with hybrid working options, this rapidly growing boutique law firm provides significant autonomy and the chance to make a direct impact on the business as it scales. Join us in shaping the future of a modern legal practice that values ambition and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Director Human Resources Operations in Chippenham
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Ace the Informational Interview
Set up informal chats with professionals in HR and operations. These conversations can give you insider info about the company culture and hiring process. Plus, it shows your genuine interest in the field, which can make a great impression!
✨Showcase Your Skills
When you get the chance to meet potential employers, be ready to demonstrate your skills. Bring examples of your past work or even create a mini-presentation about how you can help their business grow. We want to see your passion and expertise shine through!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and being part of our exciting journey.
We think you need these skills to ace Director Human Resources Operations in Chippenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the HR & Operations Director role. Highlight your leadership experience and any relevant achievements in building scalable systems, as this will catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our ambitious growth plans. Be sure to mention specific examples of how you've fostered a high-performing culture in previous roles.
Showcase Your Commercial Awareness:We’re looking for someone who understands the business side of things. In your application, demonstrate your strategic thinking and how you've successfully navigated challenges in a professional services environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our modern, ambitious team!
How to prepare for a job interview at Tracey Moloney Family Law
✨Know Your Stuff
Before the interview, dive deep into the company’s values and culture. Understand their approach to HR and operations, especially in a legal context. This will help you align your experience with their needs and show that you're genuinely interested in their mission.
✨Showcase Your Leadership Style
As a Director, your leadership style is crucial. Be ready to discuss specific examples of how you've built high-performing teams and improved operational efficiency in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and strategic thinking. Think about challenges you've faced in HR and operations, and be prepared to explain how you tackled them and what the outcomes were.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their growth plans, the current challenges they face in HR, or how they measure success in this role. This shows your interest and helps you gauge if the firm is the right fit for you.
