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- Tasks: Lead a skilled team in calibration and testing operations for radiation monitoring instruments.
- Company: Join Tracerco, a global leader in radiation monitoring technology.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real impact on safety and quality in technical operations.
- Qualifications: Degree in engineering or related field; experience in technical team leadership.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
The predicted salary is between 36000 - 60000 £ per year.
The Operations Manager will lead the day‑to‑day running of Tracerco’s calibration, technical testing and service operations at our Monitors facilities. The role ensures that radiation monitoring instruments are calibrated, tested and serviced to the highest standards before being shipped to customers. This position is hands‑on and focused on technical operations leadership, quality, regulatory compliance and team development. Although part of a global business, the role does not involve high‑volume manufacturing or full end‑to‑end production ownership. Instead, it oversees a skilled technical team delivering safe, accurate and efficient calibration and service workflows. Working closely with Engineering, R&D, Quality and Commercial teams, the Operations Manager ensures smooth throughput, safe working practices, and a high‑quality customer experience.
Job Responsibilities
- Leadership & Team Management: Lead and develop a team of up to 10 technicians across calibration, testing, repair and service. Provide day‑to‑day guidance, coaching and support to ensure safe, efficient and high‑quality workflows. Build capability within the team through training, competency development and continuous improvement.
- Operational Delivery: Manage daily calibration, testing and service operations to meet customer turnaround expectations. Schedule workload, allocate resources and resolve bottlenecks to maintain smooth throughput. Ensure calibration certificates and technical documentation are accurate, traceable and compliant. Coordinate logistics for incoming and outgoing instruments.
- Technical Authority & Compliance: Act as (or support) the Qualified/Responsible Person and/or Radiation Protection Supervisor where required. Ensure all activities comply with radiological, quality and safety regulations. Maintain facility accreditations (e.g., ISO/IEC, UKAS) and ensure methods meet required standards. Prepare for and participate in audits and regulatory inspections.
- Quality & Continuous Improvement: Monitor KPIs for safety, quality, turnaround time and customer satisfaction. Lead problem‑solving activities and small improvement projects to optimise accuracy, efficiency and workflow. Support the introduction of new equipment, processes or digital tools.
- Cross‑Functional Collaboration: Work with Engineering, R&D and Commercial teams to support new product introduction and ensure operational readiness. Provide operational input into project plans, customer enquiries and service capabilities. Build relationships with approved external calibration/repair partners and conduct periodic reviews.
Job Requirements
- A degree in engineering, physical sciences, instrumentation, electronics or a related field, or equivalent practical experience.
- Experience leading a technical team in a calibration, testing, service or instrumentation environment.
- Strong hands‑on understanding of instrumentation, diagnostics or calibration processes.
- Experience working within ISO/IEC standards, quality systems or regulated environments.
- Confidence acting as a technical authority and signing off calibration or test results.
- Ability to drive improvements in workflow, quality and efficiency.
- Strong people leadership skills, with experience managing technicians or operational teams.
Operations Manager - Monitors and Laboratories in Billingham employer: Tracerco
Contact Detail:
Tracerco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Monitors and Laboratories in Billingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Operations Manager role.
✨Tip Number 2
Prepare for interviews by researching Tracerco and understanding their calibration and testing processes. We recommend practising common interview questions and tailoring your answers to highlight your leadership and technical skills. Show them you’re the perfect fit for leading their skilled team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to show you were engaged and genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Operations Manager - Monitors and Laboratories in Billingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in leading technical teams and managing calibration processes. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your hands-on experience and leadership style.
Showcase Relevant Experience: When detailing your work history, focus on experiences that relate directly to calibration, testing, and service operations. We love seeing specific examples of how you've improved workflows or led teams to success.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Tracerco
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of calibration, testing, and service operations. Be ready to discuss specific instruments and processes you've worked with, as well as any relevant regulations like ISO/IEC standards. This will show that you’re not just a leader but also a hands-on expert.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a technical team in the past. Think about times when you’ve coached team members, resolved conflicts, or improved workflows. Highlighting these experiences will demonstrate your capability to manage and develop a skilled team effectively.
✨Emphasise Quality and Compliance
Be ready to talk about your experience with quality assurance and regulatory compliance. Discuss how you've maintained high standards in previous roles and how you plan to ensure that all operations meet safety and quality regulations at Tracerco.
✨Collaboration is Key
Since this role involves working closely with various teams, prepare to discuss how you’ve collaborated with engineering, R&D, or commercial teams in the past. Share specific examples of successful cross-functional projects to illustrate your ability to build relationships and drive operational readiness.