At a Glance
- Tasks: Design and implement IT infrastructure while leading projects and supporting global teams.
- Company: Join Joblogic, a fast-growing SaaS leader in field service management.
- Benefits: Enjoy a competitive salary, 25 days holiday, training opportunities, and a casual dress code.
- Other info: Work in a dynamic team with excellent career growth potential and flexible working options.
- Why this job: Take ownership of impactful projects and enhance your skills in a collaborative environment.
- Qualifications: Experience in IT infrastructure roles and strong problem-solving skills are essential.
The predicted salary is between 40000 - 45000 £ per year.
Requirements
- We have several years of hands-on experience in an IT infrastructure engineer, analyst, specialist or administrator role, and we are ready to step up into a more senior position.
- We have strong knowledge of networking protocols, hardware and network security.
- We have solid server administration experience.
- We have practical experience with local and cloud platforms.
- We are confident owning and running projects.
- We have strong problem-solving and analytical skills.
- We are clear communicators who are comfortable working with both technical and non-technical colleagues.
- We can manage our own workload, juggle multiple priorities and work independently.
- Relevant certifications such as Comp TIA Network+, CCNA, MCSA, MCSE or equivalent are nice to have.
- Experience with Dev Ops practices and automation tools is nice to have.
- Experience in M&A work is nice to have.
Responsibilities
- We own the design, planning and implementation of core IT infrastructure, servers, storage, networking equipment and cloud platforms to meet evolving business needs.
- We manage and maintain servers, operating systems and applications across different environments.
- We monitor system performance and ensure reliability and availability.
- We configure and maintain network devices to ensure secure, efficient communication.
- We implement and enforce security policies, backups and disaster recovery procedures to protect infrastructure and data and ensure business continuity.
- We manage local and cloud infrastructure to optimise resource utilisation and scalability.
- We lead projects end to end, make architecture decisions, forecast capacity and coordinate external vendors and service providers.
- We keep documentation accurate and up to date, and report regularly on system performance and health.
- We act as an escalation point for local issues across our Birmingham office and supporting global teams.
- We set up and provision hardware and software for new joiners and manage the IT asset lifecycle.
- We respond to incidents promptly, troubleshoot issues and follow up with resolutions.
- We help colleagues get the most from their tools, and improve support processes, documentation and knowledge as our team grows.
Technologies
- Cloud
- Dev Ops
- Hardware
- Support
- Network
- Security
More
We are Joblogic, a fast-growing UK-based Saa S company established in 1998 and headquartered in Birmingham, with offices in London, Pakistan and Vietnam.
We are an industry leader in field service management software, helping businesses in FM, electrical, plumbing and heating streamline operations, ensure compliance and drive rapid growth.
This is a permanent, full-time, on-site role in our Birmingham IT team, where you will have the opportunity to take real ownership, lead infrastructure projects end to end and support colleagues across our Birmingham office and global teams.
We offer a competitive salary of £40,000-£45,000 depending on experience, 25 days holiday plus bank holidays, access to training and professional development, and a collaborative, ambitious team where your work makes a real difference.
- Additional benefits include
- casual dress
- company events
- company pension
- free parking
- on-site parking
- sick pay
- work from home last updated 31 week of 2026
- #J-18808-Ljbffr
IT Infrastructure Analyst in Birmingham employer: Tracer Management Systems LTD
At Joblogic, we pride ourselves on being an excellent employer, offering a dynamic work environment in our Birmingham office where IT Infrastructure Analysts can thrive. With a competitive salary, generous holiday allowance, and a strong focus on professional development, we empower our team to take ownership of projects and make impactful contributions. Our collaborative culture, combined with unique benefits like casual dress and on-site parking, ensures that our employees feel valued and supported in their career growth.
Contact Details:
Tracer Management Systems LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Infrastructure Analyst in Birmingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Tracer Management Systems LTD values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Tracer Management Systems LTD might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Tracer Management Systems LTD!
✨Direct Apply to Tracer Management Systems LTD
Let's not forget to apply directly through the Tracer Management Systems LTD website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Infrastructure Analyst in Birmingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Tracer Management Systems LTD.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Tracer Management Systems LTD. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Tracer Management Systems LTD
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
