At a Glance
- Tasks: Lead operations and enhance client experience in a fast-growing accountancy practice.
- Company: Dynamic scale-up focused on professional services with a collaborative culture.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Other info: Join a vibrant team where every day brings new challenges and opportunities.
- Why this job: Be the backbone of a growing business and drive operational excellence.
- Qualifications: Experience in practice/operations management within an accountancy environment.
The predicted salary is between 40500 - 49500 £ per year.
Are you the person who keeps everything running smoothly behind the scenes? We're working with an ambitious, fast-growing professional services business looking for an Operations Manager to become the operational backbone of the organisation.
Please note that we are only considering applicants who have previous experience in a Practice/Operations Manager role within an accountancy practice.
You'll take ownership of operations, compliance, technology, people and client experience, working closely with the founders to help scale the business.
You'll be responsible for:
- Driving operational excellence across the practice
- Improving systems, workflows and embracing AI & technology
- Leading compliance, governance and quality processes
- Managing HR operations, onboarding and employee experience
- Enhancing client onboarding and overall client satisfaction
- Supporting leadership with strategic projects as the business continues to grow
We're looking for someone who:
- Has significant experience in practice, operations or business management within an accounting practice environment
- Loves improving processes and implementing better ways of working
- Is highly organised, commercially minded and thrives on autonomy
- Can confidently manage multiple workstreams and stakeholders
- Has an interest in consumer/product focused businesses
- Enjoys working in a growing, entrepreneurial business where no two days are the same
Apply today or get in touch for a confidential conversation.
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