At a Glance
- Tasks: Lead and scale the renewals function across EMEA, ensuring high-value customer experiences.
- Company: Join Samsara, a pioneer in Connected Operations™ Cloud, shaping the future of physical operations.
- Benefits: Above-market compensation, flexible working, professional development, and comprehensive health plans.
- Other info: Inclusive environment welcoming diverse backgrounds, with excellent career growth opportunities.
- Why this job: Make a real-world impact while working with cutting-edge technology in a high-performance culture.
- Qualifications: 3+ years in sales management, strong interpersonal skills, and a passion for customer success.
The predicted salary is between 60000 - 80000 £ per year.
Who We Are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. We help improve the safety, efficiency, and sustainability of the physical operations that power our global economy, including agriculture, construction, field services, transportation, and manufacturing.
About the role
This position is a vital part of Samsara’s continued growth and success. The renewals manager will be working closely with broader sales and customer outcomes organizations to ensure a high‑value customer experience at the time of renewal. We’re looking for a Renewals Manager to lead and scale our EMEA renewals function across all segments, from SMB to Enterprise, and all of our EMEA markets. The team owns retention, renewal forecasting, and churn mitigation, working cross‑functionally with Customer Success, Sales, and Finance.
You should apply if:
- You want to make a difference: Your efforts will result in real‑world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have innate curiosity in how businesses work. One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center.
- You build genuine relationships with your customers. The industries we serve have relied on pen‑and‑paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
- You want to be with the best. Samsara’s high‑performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
In this role, you will:
- Continually maintain and share accurate renewal results, forecasts, and customer trends.
- Partner closely with Customer Success and Account Executives on account strategy.
- Deliver against targets on a team and individual level.
- Step into strategic renewals and complex deals to support your team.
- Embed a value‑led renewals motion.
- Champion, role‑model, and embed Samsara’s cultural principles as we scale globally.
- Hire, onboard, develop and lead an inclusive, engaged, and high‑performing team.
Minimum requirements for the role:
- 3+ years of sales management experience, 8+ years of overall sales experience.
- Experience working with high‑volume SMB/MM to large Enterprise customers across our EMEA markets—UK, Ireland, France, and Germany.
- Exceptional track record, including overperformance of general business objectives and sales targets.
- Demonstrated record of success in a high‑pressure, performance‑driven sales environment.
- Proven history of ability to hire, train, manage, and motivate talented sales teams.
- History of thriving in a rapidly‑changing environment.
- Strong interpersonal, networking, and influencing skills with executive‑level communications.
- Strong empathy toward customers and passion for revenue and growth.
- Love for winning as a team.
- Renewals and SaaS experience preferred.
- Bachelor’s degree preferred.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. Our compensation program delivers above‑market total compensation through a combination of base salary, performance‑based bonus/variable pay, and equity (for eligible roles) in a high‑growth public company. Beyond compensation, we provide flexibility, professional development stipends, comprehensive health and parental leave plans, and more.
Flexible Working
We embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in‑person and we also support remote work where it aligns with our operational requirements.
Belonging at Samsara
We welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email or click here if you require any reasonable accommodations throughout the recruiting process.
Manager, Renewals in London employer: Trace
Samsara is an exceptional employer that champions innovation and collaboration, offering a dynamic work culture where employees can thrive and make a tangible impact on global operations. With a strong focus on professional development, competitive compensation, and a commitment to inclusivity, Samsara provides its team members with the resources and support needed to excel in their roles while fostering meaningful relationships with customers across diverse industries. Located in the heart of EMEA, this role as Renewals Manager not only allows you to lead a high-performing team but also to contribute to the sustainability and efficiency of essential services that keep our economy moving.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, Renewals in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Manager, Renewals at Trace, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Trace. Tailor your message to explain why you’re drawn to them and how you can contribute as a Manager, Renewals. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Manager, Renewals in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Trace:When writing your cover letter, make sure to tailor your message specifically for Trace. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Trace
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Trace that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Trace that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Trace’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
