At a Glance
- Tasks: Lead software demos, shape solutions, and solve customer challenges in property management.
- Company: Join a dynamic, employee-owned tech company revolutionising commercial property management.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Work in a collaborative environment with opportunities to learn and grow your career.
- Why this job: Be the expert voice in exciting sales conversations and make a real impact.
- Qualifications: Experience in PropTech or property management, strong presentation skills, and a consultative approach.
The predicted salary is between 40000 - 50000 £ per year.
About the role
Trace Solutions builds software that runs some of the UK’s most complex commercial property portfolios — lease administration, service charges, and property management at scale. We’re a 60-person, employee-owned business based in Clerkenwell, and our software sits at the heart of how our customers operate. We’re looking for a technically minded Sales Engineer to be the product expert in our commercial conversations. You’ll run demos, shape solutions, and translate what our software does into what it means for a prospect’s business. This is a hybrid role: part technical, part consultative, part commercial — ideal for someone who enjoys solving real customer problems and being the credible voice in the room.
What you’ll do
- Demos and technical sales support — the core of the role
- Lead software demonstrations tailored to each prospect’s use case, from first-pitch overviews to deep-dive technical sessions
- Partner with the Business Development team across the full sales cycle — discovery calls, scoping, requests for proposal, proof-of-concepts, procurement documentation and final-stage presentations
- Handle technical questions credibly, whether you’re talking to a Finance Director or an IT lead
- Represent Trace at customer site visits, trade shows, and industry events
- Create and maintain repeatable model data for differing customer business lines
- Solution design and consultation
- Work with prospects to understand their property management challenges and shape solutions that fit
- Provide feasibility assessments for custom or complex requirements
- Produce technical proposals, scoping documents, and proof-of-concept plans
- Collaborate with implementation teams to make sure what we sell is the deliverable solution
- Customer education and industry expertise
- Develop a deep working knowledge of commercial property management — portfolio and lease admin, financial processes and compliance within a regulatory context
- Stay current on PropTech trends, competitor positioning, and integration possibilities with the wider real estate tech stack
- Business development and market intelligence
- Spot upsell and cross-sell opportunities, working closely with Customer Success on account growth
- Maintain market competitive intelligence — comparison materials, differentiation strategies
- Feed market and competitive insight back into commercial planning
- Product feedback
- Act as voice of the customer in product roadmap discussions
- Document feature requests and enhancement themes
- Test new features and feedback during development cycles
What we’re looking for
- Essential
- Significant cross-sector PropTech, real estate, or property management software experience in both data and accounting processes to provide the foundation for credible prospect conversations and solutions delivery.
- Strong presenter — confident running demos and translating technical detail for non-technical audiences
- SaaS or business software background
- Consultative approach to customer conversations
- Quick technical learner — comfortable getting under the bonnet of complex software
- Commercially aware — understands how a sales process works and where presales adds value
- Nice to have
- Familiarity with database concepts, application programming interfaces, and system integrations
- Project management exposure
How you work
- Customer-centric — genuinely interested in solving the problem in front of you
- Detail-conscious in demos and documentation
- Adapts style to the room — boardroom one day, technical workshop the next
- Comfortable juggling multiple opportunities at once
Sales Engineer employer: Trace Solutions Ltd
Trace Solutions is an exceptional employer that fosters a collaborative and innovative work culture, where employee ownership empowers every team member to contribute meaningfully to our mission. Located in the vibrant area of Clerkenwell, we offer a hybrid working model that promotes flexibility and work-life balance, alongside opportunities for professional growth in the dynamic PropTech sector. Join us to be part of a dedicated team that values customer-centric solutions and encourages continuous learning and development.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer
✨Tip Number 1
Get to know the company inside out! Research Trace Solutions, their software, and the property management industry. This will help you tailor your conversations and show that you're genuinely interested in solving their customers' problems.
✨Tip Number 2
Practice your demos! Make sure you can confidently run through the software features and translate technical details into benefits for non-technical audiences. The more comfortable you are, the more credible you'll appear in front of prospects.
✨Tip Number 3
Network like a pro! Attend industry events, trade shows, and customer site visits. This not only helps you build connections but also gives you insights into what potential clients are looking for in a solution.
✨Tip Number 4
Don’t forget to leverage our website! Apply directly through StudySmarter to streamline your application process and make sure your profile stands out to potential employers.
We think you need these skills to ace Sales Engineer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Engineer role. Highlight your experience in PropTech and property management software, and show us how your skills align with what we’re looking for.
Show Off Your Presentation Skills:Since you'll be running demos and engaging with various stakeholders, it’s crucial to demonstrate your strong presentation abilities. Include examples of past experiences where you’ve successfully communicated complex information to non-technical audiences.
Be Customer-Centric:We love candidates who genuinely care about solving customer problems. Share specific instances where you've gone above and beyond to understand a client's needs and how you shaped solutions that made a difference.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Trace Solutions Ltd
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Trace Solutions' software and how it addresses the challenges in commercial property management. Familiarise yourself with key features and be ready to discuss how they can benefit potential clients.
✨Tailor Your Demos
Practice running demos that are specifically tailored to different use cases. Think about how you can adapt your presentation style depending on whether you're speaking to a Finance Director or an IT lead. This shows you can connect with various stakeholders.
✨Showcase Your Consultative Skills
Be prepared to demonstrate your consultative approach during the interview. Think of examples where you've successfully identified customer needs and shaped solutions. Highlight your ability to listen and adapt based on what the client is saying.
✨Stay Current on Industry Trends
Research the latest trends in PropTech and commercial property management. Being able to discuss current market insights and competitor positioning will show that you're not just technically savvy but also commercially aware, which is crucial for this role.
