At a Glance
- Tasks: Lead software demos, shape solutions, and solve customer challenges in property management.
- Company: Employee-owned tech company revolutionising commercial property management in the UK.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to learn about the latest in PropTech and customer success.
- Why this job: Be the expert voice in exciting sales conversations and make a real impact.
- Qualifications: Experience in PropTech or property management, strong presentation skills, and a consultative approach.
The predicted salary is between 40000 - 50000 £ per year.
Trace Solutions builds software that runs some of the UK’s most complex commercial property portfolios — lease administration, service charges, and property management at scale. We’re a 60-person, employee-owned business based in Clerkenwell, and our software sits at the heart of how our customers operate. We’re looking for a technically minded Sales Engineer to be the product expert in our commercial conversations. You’ll run demos, shape solutions, and translate what our software does into what it means for a prospect’s business. This is a hybrid role: part technical, part consultative, part commercial — ideal for someone who enjoys solving real customer problems and being the credible voice in the room.
What you’ll do
- Demos and technical sales support — the core of the role
- Lead software demonstrations tailored to each prospect’s use case, from first-pitch overviews to deep-dive technical sessions
- Partner with the Business Development team across the full sales cycle — discovery calls, scoping, requests for proposal, proof-of-concepts, procurement documentation and final-stage presentations
- Handle technical questions credibly, whether you’re talking to a Finance Director or an IT lead
- Represent Trace at customer site visits, trade shows, and industry events
- Create and maintain repeatable model data for differing customer business lines
- Solution design and consultation
- Work with prospects to understand their property management challenges and shape solutions that fit
- Provide feasibility assessments for custom or complex requirements
- Produce technical proposals, scoping documents, and proof-of-concept plans
- Collaborate with implementation teams to make sure what we sell is the deliverable solution
- Customer education and industry expertise
- Develop a deep working knowledge of commercial property management — portfolio and lease admin, financial processes and compliance within a regulatory context
- Stay current on PropTech trends, competitor positioning, and integration possibilities with the wider real estate tech stack
- Business development and market intelligence
- Spot upsell and cross-sell opportunities, working closely with Customer Success on account growth
- Maintain market competitive intelligence — comparison materials, differentiation strategies
- Feed market and competitive insight back into commercial planning
- Product feedback
- Act as voice of the customer in product roadmap discussions
- Document feature requests and enhancement themes
- Test new features and feedback during development cycles
What we’re looking for
- Essential
- Significant cross-sector PropTech, real estate, or property management software experience in both data and accounting processes to provide the foundation for credible prospect conversations and solutions delivery.
- Strong presenter — confident running demos and translating technical detail for non-technical audiences
- SaaS or business software background
- Consultative approach to customer conversations
- Quick technical learner — comfortable getting under the bonnet of complex software
- Commercially aware — understands how a sales process works and where presales adds value
- Nice to have
- Familiarity with database concepts, application programming interfaces, and system integrations
- Project management exposure
How you work
- Customer-centric — genuinely interested in solving the problem in front of you
- Detail-conscious in demos and documentation
- Adapts style to the room — boardroom one day, technical workshop the next
- Comfortable juggling multiple opportunities at once
Sales Engineer in London employer: Trace Solutions Ltd
At Trace Solutions, we pride ourselves on being an employee-owned business that fosters a collaborative and innovative work culture in the heart of Clerkenwell. As a Sales Engineer, you'll not only engage with cutting-edge PropTech solutions but also enjoy ample opportunities for professional growth and development, all while being part of a supportive team that values your contributions and insights. Our hybrid work model allows for flexibility, ensuring you can balance your professional and personal life effectively.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Engineer in London
✨Tip Number 1
Get to know the company inside out! Research Trace Solutions and understand their software, the challenges they solve, and their market position. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your demos! Make sure you can confidently present the software and its benefits. Run through different scenarios and be ready to answer technical questions — this will make you stand out as a credible voice in the room.
✨Tip Number 3
Network like a pro! Attend industry events and trade shows where Trace Solutions might be present. Engaging with potential customers and industry peers can open doors and give you insights that are invaluable during the interview process.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note or message. It shows your enthusiasm and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Engineer in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Engineer role. Highlight your experience in PropTech and property management software, and show us how your skills align with what we’re looking for.
Show Off Your Presentation Skills:Since you'll be running demos and engaging with various stakeholders, it’s crucial to demonstrate your strong presentation abilities. Include examples of past experiences where you’ve successfully communicated complex information to non-technical audiences.
Be Customer-Centric:We love candidates who genuinely care about solving customer problems. Share specific instances where you've gone above and beyond to understand a client's needs and how you shaped solutions that fit.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Trace Solutions Ltd
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Trace Solutions' software and how it addresses the challenges in commercial property management. Familiarise yourself with key features and be ready to discuss how they can benefit potential clients.
✨Tailor Your Demos
Practice running demos that are specifically tailored to different use cases. Think about how you can adapt your presentation style depending on whether you're speaking to a Finance Director or an IT lead. This shows you can connect with various stakeholders effectively.
✨Showcase Your Consultative Skills
Be prepared to demonstrate your consultative approach during the interview. Think of examples where you've successfully identified customer needs and shaped solutions accordingly. This will highlight your ability to solve real customer problems.
✨Stay Current on Industry Trends
Research the latest trends in PropTech and commercial property management. Being knowledgeable about competitor positioning and integration possibilities will not only impress your interviewers but also show that you're genuinely interested in the industry.
