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For Companies At a Glance
- Tasks: Manage and grow customer accounts while ensuring satisfaction and efficient sales order management.
- Company: Join TR, a global leader in fastenings for advanced industries like Automotive and Medical Equipment.
- Benefits: Enjoy full training, a supportive team environment, and opportunities for career growth.
- Why this job: Be part of a dynamic team that values engineering excellence and customer relationships.
- Qualifications: Sales experience is a plus, but passion and communication skills are what we truly value.
- Other info: Familiarity with Microsoft Outlook is required; training on Dynamics 365 will be provided.
The predicted salary is between 28800 - 48000 £ per year.
At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.
From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.
We’re looking for a driven and dynamic Contract Sales Account Executive to contribute to our continued success on a global scale. The Account Executive will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering outstanding results.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Participate in regular sales meetings.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Margin Management.
We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales and knowledge of fastenings would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Outlook is required, and experience with Dynamics 365 (D365) would be beneficial, though training will also be given.
Building and maintaining positive relationships with both internal and external customers is a key part of this role.
Sales and Customer Account Manager employer: TR, part of the Trifast plc group
Contact Detail:
TR, part of the Trifast plc group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Account Manager
✨Tip Number 1
Research TR and its role in the fasteners industry. Understanding their products and services will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Network with current or former employees of TR on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss your previous sales experiences and how you've built customer relationships. Be ready to share specific examples that highlight your communication skills and ability to manage accounts effectively.
✨Tip Number 4
Familiarise yourself with Microsoft Outlook and consider brushing up on Dynamics 365 if you have time. Showing that you're proactive about learning these tools can set you apart from other candidates.
We think you need these skills to ace Sales and Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Use specific examples that demonstrate your ability to build relationships and manage customer accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention your understanding of the fastenings industry and how your skills align with the role's requirements.
Highlight Communication Skills: Since strong communication is crucial for this role, provide examples in your application that illustrate your verbal and written communication skills. Consider including instances where you successfully resolved customer issues or collaborated with teams.
Show Enthusiasm for Learning: Express your eagerness to learn about the fastenings industry and any relevant software like Dynamics 365. Highlight your adaptability and willingness to undergo training to excel in the role.
How to prepare for a job interview at TR, part of the Trifast plc group
✨Research the Company
Before your interview, take some time to learn about TR and its role in the fasteners industry. Understanding their products, services, and market position will help you tailor your responses and show genuine interest.
✨Demonstrate Relationship-Building Skills
Since the role involves managing customer accounts, be prepared to discuss your experience in building and maintaining relationships. Share specific examples of how you've successfully engaged with clients in the past.
✨Showcase Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer to demonstrate your engagement.
✨Familiarise Yourself with Relevant Tools
While experience with Dynamics 365 isn't essential, showing that you're willing to learn and adapt to new software can set you apart. Mention any similar tools you've used and express your eagerness to get up to speed with D365.
