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- Tasks: Manage UK Distributor accounts and ensure customer satisfaction through effective communication.
- Company: Join TR, a global leader in fastenings for advanced industries like Automotive and Medical Equipment.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and collaboration.
- Why this job: Be part of a team that drives innovation and excellence in engineering solutions.
- Qualifications: Strong communication skills, problem-solving abilities, and proficiency in Microsoft Office are essential.
- Other info: Experience with Microsoft D365 F&O is a plus; thrive in a fast-paced setting.
The predicted salary is between 28800 - 43200 £ per year.
At TR, part of Trifast plc, we’re more than fasteners, we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.
The role of UK Distribution Account Manager will be to assist in the effective and efficient running of UK Distributor accounts, in order to satisfy customer requirements and to ensure continued sales growth. The role involves maintaining high levels of customer care, both internally and externally, through strong, clear and consistent communication with the UK Distributor customer network.
Key Tasks- Maintain and develop existing UK Distributor accounts through clear and concise communication, high service levels and promoting our Company capabilities.
- Prompt response to customer enquiries, orders and queries.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Work with key stakeholders across the business to make sure customer needs and expectations are met.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Monitor and share exceptional enquiries and the outcome on a bi-weekly basis. Additionally record lost business monthly.
- Assist in achieving an annual targeted growth in Sales.
- Participate in regular sales meetings, meeting key accounts when and where necessary.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Escalate concerns in a timely manner to the appropriate person.
- Commit to, and work towards, any objectives and targets set by direct manager or team leader including but not limited to: Margin Management, OTIF, Aged Debt.
We are seeking a detail-oriented individual with excellent communication and interpersonal abilities. The ideal candidate will possess strong problem-solving skills and a good standard of numeracy and literacy. A demonstrated ability to work both independently and collaboratively within a team environment is essential. Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook, is required. Experience or proficiency in Microsoft D365 F&O will be highly regarded. The successful candidate will be capable of managing tasks with accuracy and efficiency, contributing positively to team outcomes in a dynamic and fast-paced setting.
Distribution Account Manager employer: TR, part of the Trifast plc group
Contact Detail:
TR, part of the Trifast plc group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Account Manager
✨Tip Number 1
Familiarise yourself with the fasteners and components industry. Understanding the specific needs and challenges faced by UK distributors in this sector will help you engage more effectively during interviews and discussions.
✨Tip Number 2
Network with professionals in the distribution and supply chain sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role of a Distribution Account Manager.
✨Tip Number 3
Brush up on your Microsoft D365 F&O skills, as proficiency in this software is highly regarded. Consider taking an online course or tutorial to enhance your knowledge and demonstrate your commitment to the role.
✨Tip Number 4
Prepare examples of how you've successfully managed customer accounts or improved service levels in previous roles. Being able to share specific achievements will showcase your suitability for the position and your proactive approach.
We think you need these skills to ace Distribution Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Distribution Account Manager. Emphasise your communication abilities, problem-solving skills, and any experience in managing customer accounts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully managed accounts or improved customer relationships in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office applications and any experience with Microsoft D365 F&O. These are key skills for the role, so make them stand out.
Showcase Your Achievements: Include quantifiable achievements in your application, such as sales growth percentages or successful project completions. This will demonstrate your ability to contribute to the company's success.
How to prepare for a job interview at TR, part of the Trifast plc group
✨Know the Company Inside Out
Before your interview, make sure you research TR and its role in the fasteners industry. Understand their products, services, and the markets they serve. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Communication Skills
As a Distribution Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Be ready to discuss how you maintain high service levels and manage customer relationships.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully resolved issues or improved processes. Highlight your problem-solving skills during the interview, as this role requires you to handle customer enquiries and ensure smooth account management.
✨Familiarise Yourself with Microsoft Tools
Since proficiency in Microsoft Office and D365 F&O is important for this role, brush up on your skills with these applications. Be prepared to discuss how you've used these tools in previous roles to manage tasks efficiently and accurately.
