At a Glance
- Tasks: Manage UK Distributor accounts and ensure customer satisfaction through effective communication.
- Company: Join TR, part of Trifast plc, a leader in fastenings and components.
- Benefits: Full-time role with opportunities for growth in a dynamic environment.
- Why this job: Be part of a global team driving innovation in advanced industries.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Collaborative culture with a focus on engineering excellence.
The predicted salary is between 30000 - 42000 £ per year.
People Consultant passionate about creating innovative solutions to people problems and successfully managing people projects. At TR, part of Trifast plc, we’re more than fasteners; we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.
We’re looking for a driven and dynamic UK Distribution Account Manager to contribute to our continued success on a global scale. The role of UK Distribution Account Manager will be to assist in the effective and efficient running of UK Distributor accounts, in order to satisfy customer requirements and to ensure continued sales growth. The role involves maintaining high levels of customer care, both internally and externally, through strong, clear and consistent communication with the UK Distributor customer network.
Key Tasks
- Maintain and develop existing UK Distributor accounts through clear and concise communication, high service levels and promoting our Company capabilities.
- Prompt response to customer enquiries, orders and queries.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Work with key stakeholders across the business to make sure customer needs and expectations are met.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Monitor and share exceptional enquiries and the outcome on a bi-weekly basis. Additionally, record lost business monthly.
- Assist in achieving an annual targeted growth in Sales.
- Participate in regular sales meetings.
- Meeting key accounts when and where necessary.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Escalate concerns in a timely manner to the appropriate person.
- Commit to, and work towards, any objectives and targets set by direct manager or team leader including but not limited to: Margin Management, OTIF, Aged Debt.
The Candidate
We are seeking a detail-oriented individual with excellent communication and interpersonal abilities. The ideal candidate will possess strong problem-solving skills and a good standard of numeracy and literacy. A demonstrated ability to work both independently and collaboratively within a team environment is essential. Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook, is required. Experience or proficiency in Microsoft D365 F&O will be highly regarded. The successful candidate will be capable of managing tasks with accuracy and efficiency, contributing positively to team outcomes in a dynamic and fast-paced setting.
Seniority level: Associate
Employment type: Full-time
Job function: Administrative, Sales, and Customer Service
Industries: Manufacturing
Distribution Account Executive employer: TR, part of the Trifast plc group
Contact Detail:
TR, part of the Trifast plc group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Distribution Account Executive
✨Tip Number 1
Get to know the company inside out! Research TR and their role in the fasteners industry. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for common interview questions, but also think about how you can demonstrate your problem-solving skills. Use examples from past experiences that highlight your ability to manage customer accounts effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Distribution Account Executive
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Distribution Account Executive role. Highlight your communication skills and experience in managing accounts, as these are key to impressing us at TR.
Showcase Your Problem-Solving Skills: We love candidates who can think on their feet! Include examples of how you've tackled challenges in previous roles, especially those that relate to customer care and account management.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This reflects the strong communication skills we’re looking for in a candidate.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at TR, part of the Trifast plc group
✨Know Your Customer Accounts
Before the interview, take some time to research TR and their UK Distributor accounts. Understand their customer base and how they maintain relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in contributing to their success.
✨Showcase Your Communication Skills
Since the role requires clear and concise communication, prepare examples of how you've effectively communicated with clients or team members in the past. Be ready to discuss how you handle customer enquiries and ensure high service levels.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've tackled challenges or resolved issues in a previous role. Highlight your problem-solving skills and how they can benefit TR, especially in managing distributor accounts and meeting customer needs.
✨Familiarise Yourself with Microsoft Tools
As proficiency in Microsoft Office and D365 F&O is important, brush up on these tools before your interview. Be prepared to discuss how you've used them in past roles to manage tasks efficiently and contribute to team outcomes.